Name: houseofcarats.co.uk
Telephone: 000000000
Rating: 4.7

Ezra Smith Guest

Excellent product and service.

Great communication and quick turnaround. I needed a nice ring in a short timeframe. The representative reassured me everything would be fine, and it was. I received my ring the next day, and the hand-written note in the package was a lovely, unexpected touch. This company clearly values its customers. I'm very grateful for the product and service, and I would definitely recommend and use this company again.

Date of experience: Nov 18, 2025

Henry Taylor Guest

3 months ago

Incredible quality and comfort!

Incredible quality, absolutely unreal and so, so comfortable!

Date of experience: Nov 14, 2025

Amy Guthrie Guest

3 months ago

Amazing company

This is an amazing company. The packaging my ring came with is so cute and well thought out. It’s good value and the ring I bought is beautiful. I accidentally bought the wrong size and they were amazing with communicating with me and getting me the correct one quickly. I will 100% be buying from this company in the future

Date of experience: Nov 13, 2025

carolynne Guest

4 months ago

I was really surprised with the quality…

I was really surprised with the quality and price of my order . I will be buying from this company again. Highly recommend

Date of experience: Nov 10, 2025

Olivia Ashford Guest

4 months ago

To explore the range

To explore the range, I placed a larger order and each item featured its own distinct finish.

Date of experience: Nov 06, 2025

Kelly Hartzell Guest

4 months ago

Superb Customer Service

My gorgeous order came in and I noticed the stone in one of the earrings was loose in its settings. I emailed customer support who responded quickly, asking for a photo or video. I sent along and support let me know the same day that they were dispatching a new earring. Very fast process, very happy customer!

Date of experience: Nov 04, 2025

laura smith Guest

4 months ago

Absolutely brilliant

Absolutely brilliant! The jewellery it’s beautiful and beautifully made. The customer service is outstanding. I don’t normally do reviews but this company are unreal. They have helped me so much and be so understanding and kind.

Date of experience: Nov 03, 2025

kim sutton Guest

4 months ago

I ordered the Azelia Clover Necklace

I ordered the Azelia Clover Necklace, item arrived very quickly and the packaging was really good and lovely for a gift. The clover it’s self looks cheap and had no shine to the diamonds. Sadly won’t be ordering again.

Date of experience: Nov 01, 2025

V. Thomson Guest

4 months ago

Delicate yet noticeable sparkle

Received earrings as a gift and couldn't stop admiring how subtle yet elegant they look. The design suits both casual and formal outfits.

Date of experience: Oct 31, 2025

Diana Field Guest

4 months ago

Surprisingly nice packaging for the price

I didn't expect the jewellery to come in such a lovely box. The attention to detail made it feel more luxurious than I imagined, though the shipping took a bit longer than expected.