houseofpaints.co.uk

3.2
3.2 Based on 15 reviews

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Average Rating

3.2

/
5

15 Reviews

5 Star
56%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
38%

All Reviews

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Review Time

Derrick Reed
Initially Concerned but Very Satisfied

I had some concerns after reading other reviews. I ordered four cans of spray paint at half the price compared to other places. They arrived within two days since I opted for express delivery, and the communication was excellent. Thank you to the service.

5
Date of experience: Dec 03, 2025
Woodrow Carter
Excellent pricing and service

I read various reviews that made me apprehensive. I ordered four cans of spray paint at half the price compared to other retailers. They arrived within two days due to express delivery, and the communication was excellent. Thank you to the seller.

5
Date of experience: Dec 02, 2025
Cassidy Butler
Reporting to consumer protection

"Businesses must provide clear and prominent information before a consumer subscribes". There was nothing transparent when I unintentionally enrolled in a shipping membership from the company. I am reporting this service to consumer protection, and anyone else who has experienced this should do the same. This is a violation of consumer rights.

1
Date of experience: May 22, 2025
Jodie
Fantastic pricing and service

I placed an order and then came across some reviews that raised my concerns. HOWEVER, my order of two spray cans was delivered within 48 hours for under £20, including shipping. Locally, each can costs £16.99. I have no complaints whatsoever.

5
Date of experience: Apr 15, 2025
Valentine Carter
Avoid this service

Do not purchase from this service; the level of service is shocking! Don’t trust the positive reviews, which are likely fabricated. They allow you to make a purchase and pay for delivery, yet fail to send the product and only issue partial refunds. I've requested a refund for the delivery charge since they didn't fulfill the service but have received no response. Other reviews indicate that this is a common issue.

1
Date of experience: Mar 07, 2025
Averil Scott
Terrible experience

Terrible experience. The courier lost my order, forcing me to buy elsewhere. I reached out to inform them, but they completely ignored my messages and did not respond to several follow-ups. I also haven’t received a refund.

1
Date of experience: Nov 05, 2024
Orville
SCAM COMPANY WITH HIDDEN CHARGES

SCAM COMPANY WITH HIDDEN CHARGES AFTER PURCHASE... After adding items to my cart and proceeding to checkout, I was offered a 'first-time buyer discount' of £5. I accepted and completed my purchase. A week later, I noticed a £29.99 charge on my credit card. Upon contacting my bank, I discovered that I had been signed up for a subscription service I knew nothing about! A company has been debiting my account under the guise of a discount subscription service, which the seller provided my banking details to! When I reached out about this, they merely told me I should have 'read the fine print'. DO NOT PURCHASE FROM THIS SERVICE!

1
Date of experience: Jun 13, 2024
Paris C.
Clearly a scam

Clearly a scam. I ordered £20 worth of spray paint. Over a week later, I checked the tracking only to find that it had been returned to sender, and now I must contact them, which is nearly impossible. The phone just has an answering machine, and I can't leave my details since it’s full. The email is backlogged, so I’m contacting my bank today for a refund. Next time, I’ll be sure to read the reviews, as this is not an isolated incident.

1
Date of experience: May 25, 2024
Jackie
Amazing prices and customer service

Amazing prices and customer service. My order was delivered promptly, and the products were great. When I needed to return some items due to a change in my project needs, the assistance I received was fantastic—quick and efficient. I absolutely recommend this service.

5
Date of experience: May 13, 2024
vicente12
Smooth transaction

I purchased four 250 ml tins of filler, which, including shipping, were half the price of other options. They arrived quickly and were well packaged. I am very satisfied with this seller and will shop here again. Thank you!

5
Date of experience: Apr 04, 2024

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