www.diyhometown.com

5
5 Based on 5 reviews

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5

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5

5 Reviews

5 Star
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4 Star
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Rebecca  Pashley
Outstanding Customer Service

The customer service is second to none. The response time is excellent and go the extra mile to resolve any query. It’s really easy to just message the team and to get an actual person rather than a bot. Lead times for products are also reasonable, especially delivery to the UK. Will always buy from diyhometown.com.

5
Date of experience: May 01, 2025
Josefin Strand
Recurring customer

I've ordered from diyhometown several times and always get exactly what I order. The products are good quality and easy to work with, not to mention very priceworthy! Never had any issues with an order vefore and customer service is very accomodating.

5
Date of experience: Apr 20, 2025
Paula Armenta
They take care of their customers!

Three months ago, I bought a cross-stitch kit with a Mario Bros pattern. As I progressed with the embroidery, I realized that one of the thread colors was insufficient. I contacted the store to ask if they could send me more of that color, and to my surprise, they not only sent me the thread I needed but also included extra threads of all the colors in the pattern, just in case I faced the same issue with another color in the future.This speaks volumes about their amazing customer service. It’s a pleasure to shop from a store that truly cares about its customers and makes communication so easy and pleasant. From the bottom of my heart, I thank them and highly recommend everyone to buy from Diyhometown. I will definitely shop here again!

5
Date of experience: Mar 02, 2025
Awesome

I wasn't sure if it was a real site at first. especially since there were so many products to choose from. i ordered 4 and got one free and theyre amazing. they arrived within two weeks. theyre really good quality and the sets have everything you need. Even when you aren't good at embroidery, the explanation and tips are very clear. i will definitely order again. this site should be more popular

5
Date of experience: Apr 05, 2023
Salome Kharatishvili
Cross stitch kit

Hi, First of all I am not fake review. 🤗I bought really beautiful Cross stitch KIT. I received it yesterday. The product is really good and have a quality. For me it's just a hobby. I can't wait to start it. 🎉

5
Date of experience: Mar 02, 2023

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