jacket-hub.com

4
4 Based on 465 reviews

...

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Average Rating

4

/
5

465 Reviews

5 Star
69%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
22%

All Reviews

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Review Time

Jeff Allen
DO NOT BUY from this company

DO NOT BUY from this company - you will get different merchandise than what is advertised and a 6 month run around and NO REFUND. They will reply to trust pilot with no way to contact them which is just more run around. THIEVES !

1
Date of experience: Oct 20, 2025
Julianne Brown
Horrible Quality

The “sweater” I ordered was made of that horrible fake satin material with a blurry print. It cost $75 and looked like a $12 version from Temu. When I called customer service they offered to refund the difference once I paid for the postage to the factory in Pakistan; the cheapest price was over $50, and that’s not where it was sent from. They didn’t want their merchandise back. I ordered from them before and loved the product but I will never risk it again.

1
Date of experience: Oct 01, 2025
Levato Lopez
Jacket hub I can honestly say is a…

Jacket hub I can honestly say is a great site not only is the quality of their product great so is the customer service. I had ordered the wrong size thinking it would fit but didn’t and I reached out to ask if there was a way I can exchange for a bigger size they provided me two options that made my day really and I chose the second which was sending me a bigger size and all I pay for was the shipping and handling and said I could also keep the first purchase which I thought was a great deal. They responded quickly kept in touch anytime there was an update, I fully recommend this site and support them absolutely great quality and customer service.

5
Date of experience: Oct 01, 2025
Parker
TOTAL SCAM: THEY SEND YOU A DIFFERENT AND CHEAPER JACKET!!!

They are TOTAL SCAMMERS!!! The jacket they sent me is NOT the same as the one shown on their website. The one I received is a cheap copy, with no embroidered letters and a different golden sleeve. I paid for something completely different! When I complained, they admitted it’s just a “recreation” and then tried to charge me $250 more for the real one. Don’t waste your money here — they lie, they deceive, and THEY SELL CHEAPER VERSIONS THAN THE ONES SHOWN IN THE PHOTOS!!!

1
Date of experience: Sep 25, 2025
Cale
The website has fake reviews

The website has fake reviews. It has falsely (and possibly illegally) used my name and many colleagues names scrubbed from imdb. It says verified purchase too which is a lie. If thats the case their positive trustpilot reviews are probably fake too. Avoid!Update to response: Like I said the reviews on your website are clearly fake. It is not a coincidence that myself and a number of colleagues are 'verified' purchasers. I have not and surely will not order from a company that so brazenly creates fake reviews. Anyway it's illegal and the offending page has been reported and removed from search results.

1
Date of experience: Sep 25, 2025
Tami Boyce Ward
BEWARE

I purchased the Down Home Fab S03 Chelsea DeBoer Checkered Coat Size: MOn 9.11.2025 in the morning . I live in Indiana, received oder conformation from Jacket-hub.com at 1:26pm my time which is 10:26am in California. Paid the extra to be shipped to me with in 6 to 8 days, per their purchase agreement. I received conformation that my shipment is in Dubai waiting to be shipped to the United States and today is 9.25.2025. I am waiting. DO NOT WASTE YOUR MONEY ON THIS COMPANY. All they say is Im sorry we will keep you informed of your delivery. Have asked to be refunded for the 6-8 day shipment fee.

1
Date of experience: Sep 25, 2025
Dillon Kopp
Great customer service and amazing products

The company has been amazing with their customer service and love the Jackets I have bought!

5
Date of experience: Sep 17, 2025
Joey Barnes
They handled everything showed them…

They handled everything showed them what I wanted and they handled the rest I've ordered a lot online and this is the best experience I've ever had with anything Beth thank you and the team for your amazing job number 1 company

5
Date of experience: Sep 10, 2025
Rene Villarreal
Great customer service

5
Date of experience: Sep 02, 2025
AMY BROWN
Worked great with me on an exchange of…

Worked great with me on an exchange of a size.

5
Date of experience: Aug 30, 2025

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