Review Time
A fantastic gift! I got each one of my team members at work an embroidered handkerchief and they are perfect. Caroline was quick to respond to my emails, kept me informed every step of the way, and I received the items before our deadline. Do recommend!
Incredible and beautiful work! Was looking to get a bunch of bandanas embroidered for gifts and had a finite deadline. Caroline was fantastic to work with and completely exceeded my expectations, communicating every step of the way and being flexible when I needed to adjust the order. Would not hesitate to order from Fast Doll again!
June 2025 will be three years since I placed an $500 order for my shop with Fast Doll and still haven’t received anything. Have talked to the owner multiple times and I keep receiving excuses. Then she assures me that the order will be done and shipped by the end of the week. Yet she’s said this multiple times as well. When nothing gets shipped out I call her out on it and once again the same excuse “I’m sorry for the delay. I’m just so overwhelmed and struggling” yet she’ll post on her Instagram all the new projects she just did or events she participated in. I get it she needs to make money but so do I. Last time I talked to her she said the order was ready but she needs to make sure everything I ordered is there. It’s been two weeks since that conversation. It shouldn’t take that long to check a package and make sure everything in that order is there and then ship it out. After I left my previous reviews of my honest experience she blew up my phone pleading that I remove the reviews because it’ll ruin her business. The only one ruining your business is yourself. I told her that I’ll leave a positive review on her products once I’ve received my order. Guess that will never happen.
UPDATE:Since posting my original review (below), I’ve been in good communication with Caroline, and I’m happy to say things have turned around. I’ve now received two of the three items from my original 2023 order - which is more than fine by me! On top of that, she generously included some extra goodies that are super amazing, plus a custom piece that I am absolutely in love with. It’s clear she put thought and care into making things right, and I really appreciate that.While the initial experience was frustrating, I’m glad we were able to reconnect and get things sorted out. Thank you again, Caroline - your creativity and kindness really shine through, and I’m grateful for the effort you made to follow through!⭐☆☆☆☆I placed an order with Fast Doll almost two years ago and still have nothing to show for it—no merchandise, no refund. Communication is either nonexistent or just a runaround with "Let me check on that for you" responses. At one point, I was even offered a freebie, but that never showed up either. I really wanted to give the benefit of the doubt because the designs are rad, but at this point, it's just frustrating. Buyer beware unless you're purchasing directly from one of her booths in SC.
Zero communication. Zero confirmation of purchase. Tried to contact her via instagram and also her website. My friend also placed an order with her and never received the products. Very unfortunate. Her work looks great and I was really looking forward to them.
Caroline was so great and easy to work with. Even though my first order was small Caroline answered all of my questions quickly, thoroughly and thoughtfully. Quick delivery and fun packaging! I’ll be ordering more FAST DOLL chain-stitched items in the future! Bandana is PERFECT!
“Fast” in name only. Ive never in my life had such poor service or an order turn into such an odyssey.After initially contacting Caroline about an item she had listed on etsy, she offered her website as an ordering option. DO NOT ORDER FROM HER SITE! You will be helpless.I ordered from her site. I was helpless.I never received a confirmation or any communication at all. I eventually started messaging her on etsy every month or two and invariably got the same promises and excuses. Over and over. To the point where I suspected I was chatting with a bot.I finally (surprisingly!) got my order after OVER A YEAR! And I only got it because I ordered something inexpensive through her etsy in order to leave a review.If you want a nice patch and a hobby for the next year, you have come to the right place.
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• Eco-friendly hand-embroidered patches, clothing, accessories & other custom goods inspired by the golden age of American traditional tattooing & other iconic vintage imagery •
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