houseoftours.com

Please do not use Houseoftour.

Please do not use Houseoftour.They are highly incompetent, inexperienced, unprofessional and they provide very poor customer/client service.

Date of experience: Feb 22, 2023

Got refusal for visa application for…

Got refusal for visa application for canada..due to inconsistency. the lack of knowledge of the staff handling. I understand its not their fault... but asking that they can re apply again...so paying them once again ...is to much stupidity to do again... never again....wasted money..

Date of experience: Feb 19, 2023

i am got my turky visa one year

Date of experience: Feb 16, 2023

I had a worst experience with this…

I had a worst experience with this travel agency to process my Mother’s Canada visit visa. The staffs are not sure about the documentation as well as visa process. I got rejection first because of their carelessness and improper submission of applications. For the second time I was literally babysitting with them to complete each documents and honestly i was thinking why i payed the fees for the visa service with Houseoftours.com.Personally i wont recommend this travel agency for Canada visa service (not sure about other services)

Date of experience: Feb 14, 2023

Houseoftours just only cares about…

Houseoftours just only cares about money. I'm an ex employee worked as a Senior Travel Consultant (Webster Baby - Id: HTIC936) since almost past 2 years giving them high volume business. I have resigned on Feb 5th 2023 as I have not provided proper increment as promised by the management. My increment is not provided from the last 4 months and I have been constantly approaching my managers for the same. The HR is not responding and have my blocked my number while asking for the f&f, giving weird excuses.They are working from India informing all their customers saying they have offices and staffs in Gulf countries.They only care for the money, no proper service for their customers. Not even hiring proper experienced staff who has tourism/ visa application background. Hiring newbies without even proper training for visa application. They only want to get the money from the customers, none of them care about providing back proper customer service. No proper documentation is done and they are simply wasting the customers money giving fake commitments. Incase of any rejection for visa application cause of the error happened by documentation team, not even cared to give refund for customers. Holidays packages are provided without least knowledge from the employees and there are hell lotta complaints. Most of the managers and staffs doesn't have any toursim background while dealing with these high priority Visa application for the customers. Tones of customers are getting visa rejections as the staffs are least cared about the documentation. Please do not fall for them.Management even hold employees hard earned incentives and other salary hike by giving vague excuses when the company is least bothered to hire experienced staff for these kind of priority documentation work.Poor management, improper work dynamics, inexperienced staffs but great work place to work with.If you want your visa to be rejected or your holidays to get spoiled , please do contact houseoftours.com.

Date of experience: Feb 05, 2023

lack of information lack of guidance…

lack of information lack of guidance employees their self are confused to how will they guide you for Schengen visa they just ask for the payment after payment they will ask you for un expected charges so u have to pay because you all ready paid a big amount for visa process and you are sure your visa will be rejected because lack of information employees have they should hire professional employees.

Date of experience: Jan 31, 2023

Always immediate response was…

Always immediate response was available.The right way of communication of instructions and assistance was highly appreciated. Ms.Anjitha was making everything possible without any delay or complaint. Thanks for your services.

Date of experience: Jan 29, 2023

I applied for US Visit visa through…

I applied for US Visit visa through HouseOfTours. Just now application completed but i really appreciate and feels comfortable with the excellent n full professional services of Staff specially Athulya. She is very cooperative n efficient. Thanks HouseOfTour

Date of experience: Jan 26, 2023

I would like to thank Anjitha

I would like to thank Anjitha; she helped me get the most difficult Professionally, she's one of the best in terms of following through and quickly responding, even during her vacation. I really encourage the management to award her for the best employee service.Thank you so much.

Date of experience: Jan 25, 2023

I’ll like to thank the team at house of…

I’ll like to thank the team at house of tours specifically Ms. Lekshmi who was my first contact and Mr. Raffik Aziz who helped ensure that my application was perfect. Ms. Lekshmi gently guided me through every step and helped settle every queries I had even when I messaged at very random days. Mr. Raffik was patient in explaining all I needed to do on my part and reassured me many times when I had concerns. My overall experience has been nothing short of perfect. Thank you all so much.

Date of experience: Jan 23, 2023