hub.health

1.5
1.5 Based on 21 reviews

hub.health enables self-managed healthcare backed by a team of medical experts. All treatments are prescribed online and delivered to your door....

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Average Rating

1.5

/
5

21 Reviews

5 Star
10%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
86%

All Reviews

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Review Time

F F
Poor knowledge and service

Doctor didn’t acknowledge the low dose inhaler I’ve been on for majority of my adulthood . Quick to take money and provide no script . Avoid this service

1
Date of experience: Feb 18, 2026
Bianca Maxwell
Got the initial phone call on Saturday just gone. Sent my Pathology documents as they requested. Hav

Got the initial phone call on Saturday just gone. Sent my Pathology documents as they requested. Have written messages to the lady I spoke with and have not received one message back. Have made payment already. And have not heard back to let me know if I can go ahead with it or not. Very upset. I was very prompt with getting documents to them. But absolutely nothing from them. Would not recommend.

1
Date of experience: Feb 17, 2026
Bianca Maxwell
Got the initial phone call on Saturday…

Got the initial phone call on Saturday just gone. Sent my Pathology documents as they requested. Have written messages to the lady I spoke with and have not received one message back. Have made payment already. And have not heard back to let me know if I can go ahead with it or not. Very upset. I was very prompt with getting documents to them. But absolutely nothing from them. Would not recommend.

1
Date of experience: Feb 15, 2026
Atul Lakra
Very bad sevice

Very bad sevice. They didn’t treat well. Only told me to take panadol. Very poor service. hang up the call in 2 minutes and charged 40dollars. Never recommend to others.

1
Date of experience: Feb 12, 2026
Rod Cowley
Never again, very misleading

Terrible service,explained what I needed in the text when booking, mentioned an un related medication and was directed to a nurse that was unqualified to provide, was told to go to a GP for the medical clearance certificate i asked for in the initial booking questionnaire.Was told I am not entitled to a refund as I had followed completed the apointment

1
Date of experience: Jan 30, 2026
Rehan
Expected time for call from Doc

Expected time for the call from doctor 9-9:30 am it’s been 2 hours and no call. I can’t even go to a doctor as the appointments are fully booked till next week for all the clinics nearby. So I book with them. Well here I am. Worst experience.

1
Date of experience: Dec 26, 2025
Gagan Shrestha
I needed to get medical certificate for…

I needed to get medical certificate for my work immediately. So I got my appointment with hub health. They said they would provide medical certificate within 2hrs. But its next day now still haven't got it. I got a warning from my work place and told me they would cut my pay because I didn't provide medical certificate. I tried waiting, contacting them still no response. Such a shitty service.

1
Date of experience: Nov 24, 2025
Russi Cook
Amazing doctors

Amazing doctors. SO compassionate and good at what they do. I'm so thankful for someone finally listening to me and helping me.

5
Date of experience: Jul 10, 2025
Margie S.
I payed $25 for them to tell me that…

I payed $25 for them to tell me that they couldn't help me and I should consult a GP... Don't waste you money on this scam!

1
Date of experience: Jun 27, 2025
Lilly Johnson
Poor Communication and Inaccurate Certificate

I had a very frustrating experience. There was incorrect information on my medical certificate, but it was impossible to get in touch with anyone to fix it. The phone number leads to an automated message saying no one is available and to leave a message—but no one calls back, and emails go unanswered.Additionally, for a work medical certificate, you're not speaking to a doctor, but to someone with a nursing qualification, which wasn't made clear upfront. Overall, a very poor service with no accountability.

1
Date of experience: Jun 16, 2025

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Business Details

  • hub.health enables self-managed healthcare backed by a team of medical experts. All treatments are prescribed online and delivered to your door.

  • email help@hub.health
  • language https://hub.health

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