Review Time
I placed an order for a phone cover in early November and was informed in mid-November that it had been dispatched. However, I never received anything: no package, no delivery notification, no tracking information, and no email updates. I reached out to the seller again two days ago (almost mid-December) but received no response. This has been very disappointing. I either want my order fulfilled or a refund.
I placed an order for a phone cover in early November and was informed in mid-November that it had been dispatched. However, I never received anything: no package, no delivery notice, no tracking information, and no emails. I reached out to the seller two days ago (almost mid-December) but received no response. Very disappointing service. I either want my order or a refund.
I received the wrong case for a different model instead of the one I ordered. The return process was complicated; I was instructed to print the return label, go to a copy shop, and then to the post office. I requested a receipt, but they refused to provide one due to the specific return code. It was a very time-consuming experience.
I purchased three items from the service about a month ago, and all three have already broken. When I requested a refund, they outright refused. I attempted to leave reviews for each item on their site, but they acted as if that option was available, which it wasn't. They even pretended to send an email with a review link, but that was false. This seems to be a common tactic where platforms claim to allow reviews but don’t actually provide the option. It's frustrating and dishonest. I tried multiple times, but no review option is available. Be cautious if you expect accountability or genuine customer feedback.
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