ibentoy.com

4.3
4.3 Based on 200 reviews

IBentoy is an online kawaii boutique selling cute and unique goods. Including but not limited to: Japanese and Korean stationery, kawaii backpacks, plush toys, cute accessories, kawaii mobile phone cases, etc.Let's have enjoy kawaii everthings together! ...

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Average Rating

4.3

/
5

200 Reviews

5 Star
74%
4 Star
11%
3 Star
0%
2 Star
2%
1 Star
13%

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Review Time

Corey Brooks
Great company great products!

I bought some hello kitty phone cases on the site and I love them so much and they are so beautiful and I really appreciate that. The creator of the phone case company was so polite and emailed me to make sure that everything was OK and that my package made it here safely.! I 100% will be purchasing more products from the site. Thank you so much.

5
Date of experience: Jan 03, 2023
Bianca Turner
Still waiting on my order to be shipped …

Still waiting on my order to be shipped 2 weeks after my husband placed my order and already got charged too!!! Dont know if i will ever receive my order or get a response back from their horrible customer support so far we have been receiving the same automated generic response claiming that there is a pandemic in Beijing. I would not recommend ever

1
Date of experience: Dec 30, 2022
Trent Anderson
poor customer service

Company has very poor customer service. I requested a return label and all they indicated was that I have to return it myself because I bought two by mistake. Did not even have the decency to email me a label for the return address.

1
Date of experience: Dec 29, 2022
Ellie H.
Good experience

I have four iphone cases are really good love it, this shop is optimal the people who work there are very nice! I recommend it!!

5
Date of experience: Dec 22, 2022
Jim Long
Good customer service

The delivery was kind of quick, if it wasn’t because I made an error in my address it could’ve been quicker. The product was in really good condition! And the overall quality is really unexpected and agreably surprising. The only little problematic thing is that at some moment I couldn’t really understand if the price was in Canadian dollar or not, and after, I saw that it wasn’t so the price I saw was in American dollar so it costed a little more to me. But except this, it was pretty much a good experience.I’ll definitely buy something next time!

5
Date of experience: Dec 19, 2022
Talitha Parker
Amazing customer service

Amazing customer service! Emailed me to tell me something was out of stock and asked for my input in what i wanted to do. Super cute items for good prices too! Will definitely be ordering again in future :)

5
Date of experience: Dec 18, 2022
Chuck C.
Amazing store

The products all look exactly like how the photos do and they are super high quality. Amazing customer service. The shipping took a while but I am in Canada so that might be why. Overall amazing shop.

5
Date of experience: Dec 15, 2022
Melville
great customer service 10/10

great customer service 10/10. very helpful and efficient. I didnt expect them to be so helpful but i was so happy and satisfied. i

5
Date of experience: Dec 09, 2022
Samantha Smith
Pochacco cover

HelloI really appreciate that costumer service informed me they cannot sent me the make up , but please sent me the mobile phone case it is a Christmas gift . It was a pochacco caseThank you

4
Date of experience: Nov 29, 2022
Adriana Clark
They send an email saying that my…

They send an email saying that my address was temporarily unavailable but they haven’t given me a refund.

1
Date of experience: Nov 27, 2022

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Business Details

  • IBentoy is an online kawaii boutique selling cute and unique goods. Including but not limited to: Japanese and Korean stationery, kawaii backpacks, plush toys, cute accessories, kawaii mobile phone cases, etc.Let's have enjoy kawaii everthings together!

    We believed cuteness item is the least expensive luxury and it is one of the few things that bring us joy. It has been a great pleasure serving all of our lovely customers. Some of you might have contact with us before and some of you might not. We think it would be great if you get to know us better. Here is the ibentoy team:

    This store has always been a home of love, which makes us happy that so many people like what we create and what we recommend. My goal is to continue to provide lovely products in the next few years, and we hope to see more and more product choices.

    In our colorful world, you will never feel too old to enjoy a positive attitude to everything.

    Welcome to IBentoy😀, For joy~~~See more

  • language https://www.ibentoy.com

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