icrackphone.co.uk

3
3 Based on 40 reviews

iCrack Phone specialises in offering an express repair service for smartphones, tablets and computers along with a wide range of accessories and refurbished mobile devices at competitive prices....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3

/
5

40 Reviews

5 Star
45%
4 Star
5%
3 Star
3%
2 Star
0%
1 Star
48%

All Reviews

Filter Reviews

Review Time

Isaac
Exceptional Support

Exceptional support - they fixed my phone charging port issue and replaced the battery at no extra charge when the initial repair was unsuccessful. I returned to purchase a new device and a fantastic laptop at a reasonable price. Highly recommend.

5
Date of experience: Jan 15, 2026
Rebecca Smith
Outstanding Service

Outstanding service - they fixed my phone's charging port and replaced the battery at no extra cost when the first repair didn't succeed. I came back and bought a new device and a fantastic laptop at a great price. Highly recommend.

5
Date of experience: Jan 09, 2026
Liam Carter
iPad Screen Replacement Issues

I took my tablet for a screen replacement and paid £145 after a discount discussion with the staff. I was assured it was the best quality, but when I picked it up, it had a blueish tint and looked cheap. The home button was broken, and they enabled touch assist without informing me. The case I left it in was also damaged. Overall, a disappointing experience. I requested a full refund, but they claimed the work was done while a staff member was away. They offered to fix the home button and replace the screen, but after the poor service, I opted for a refund instead. I received store credit for the damaged case, which I won't use. I suggest finding another service.

1
Date of experience: Dec 29, 2025
Mia R.
Quick and Efficient Service

4
Date of experience: Nov 30, 2025
Eliza Morgan
Impressive Quick Service

Impressive quick service. Excellent customer care from the very friendly staff at the local branch.

5
Date of experience: Nov 12, 2025
Celovenenum
Fantastic Experience

Fantastic service, polite staff fixed my phone in about an hour. Absolutely great, I would recommend them.

5
Date of experience: Nov 08, 2025
Terry Long
Screen Replacement Done Right

I had my phone screen replaced today; the staff member was very pleasant and did a great job in about 30 minutes. Competitive pricing and a one-year guarantee make them highly recommendable.

5
Date of experience: Nov 02, 2025
Professional Service

I purchased a device a few weeks ago from the shop and received excellent service and professionalism. I will definitely recommend them and return in the future.

5
Date of experience: Oct 05, 2025
Pixie Butler
Warning: Terrible Experience

Warning: Terrible experience. My son took his phone for a screen repair and was charged £220 for a new screen that didn't resolve the issue. They claimed there were additional problems, but he refused to leave it for a week. The phone now switches off constantly, and they removed a part without explanation. Taking it to another shop revealed the screen was the problem, and they kept a part that should have been returned. This has been stressful and costly. We had to buy a new phone after being charged for a faulty screen. Many others have shared similar issues, so please be cautious.

1
Date of experience: Mar 20, 2025
Danicu0138
Great Help at Eastleigh Branch

The two staff members at the Eastleigh branch were fantastic. I thought my phone was beyond repair, but they managed to fix it, and when it had another issue, they resolved it without hesitation. A big thank you to them; I will definitely recommend them.

4
Date of experience: Mar 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More