computeruniverse.net

1.6
1.6 Based on 81 reviews

Ihr Computer- und Multimedia-Shop mit riesigem Sortiment: Software, Hardware, Systeme, LCD, Plasma, TV/HiFi, Digitale Foto- und Videokameras, DVD, MP3, Apple iPod, Videospiele, Konsolen, Xbox, PlayStation, Nintendo, Speicher und Zubehör zu günstigen Preis...

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Average Rating

1.6

/
5

81 Reviews

5 Star
10%
4 Star
4%
3 Star
0%
2 Star
7%
1 Star
80%

All Reviews

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Review Time

Pete Patterson
Lack of Communication and Support

I recently ordered a laptop and after 11 days, I still haven't received any update on my tracking number. I sent an email requesting it, but received no response. I also tried calling, but there was no answer. I strongly advise against using this service; the slight difference in price is not worth the hassle. Just imagine having an issue with a broken or missing part and how they would handle it. I plan to request a chargeback from my bank.

1
Date of experience: Jan 15, 2026
Giantsoilder321
Lack of Response from Support Team

I have not received any reply to my inquiry since December 12th, which is quite unexpected for a technology company. I can only wonder how the technical support would be if I had purchased the product!

1
Date of experience: Jan 08, 2026
abodrouzi11
My order was managed seamlessly.

My order was managed seamlessly. I placed it on Tuesday and received it on Friday while overseas, just before Christmas. The product was excellent, and they provided it at the best price available.

5
Date of experience: Dec 21, 2025
Stanley Adams
My order was executed flawlessly

My order was executed flawlessly. I placed it on Tuesday and received it on Friday while abroad, just before Christmas. The product was excellent, and they offered the best price I found.

5
Date of experience: Dec 21, 2025
Awful experience

Yesterday, I placed an order for a GPU on this site using a friend's credit card (he was beside me). We confirmed the order on his phone and received an email stating the delivery address can't differ from the billing address. We live in the same village. I contacted them and replied to their email, offering to provide proof, but got a generic automated response. I attempted to call three times over two days, waiting 30 minutes each time without reaching a person. My friend contacted the bank, and we sent another email. Only then did they cancel the order and issue a refund. 1/5. Terrible customer support and experience. Avoid this shop.

1
Date of experience: Dec 16, 2025
RR65
My initial purchase on this platform is a…

My initial purchase on this platform is a home cinema AV at an amazing price. The item is heavy and delicate, but it arrived quickly (ordered Sunday, received Wednesday) and the packaging was intact. Despite the many negative reviews, it’s crucial to acknowledge when an order is successful.

5
Date of experience: Dec 14, 2025
Kelvin Barnes
Best GPU/Hardware Prices in Europe

As mentioned by another reviewer, the main downside, aside from potential warranty delays due to ordering from abroad, is the unclear English translation for shipping estimates. The 'available in x/y days' actually refers to how long it takes the store to source the item. In my case, they estimated 4/8 days, and it took about 4 days to get the GPU from their warehouse. I ordered on 02.12.2025 and had it by 10.12.2025. Everything went smoothly with DHL, but they didn’t print the full address on the package, just my ZIP code and city. It was still significantly cheaper than anything locally, even with shipping included. They are not a scam, but their communication regarding inventory and order updates needs improvement. I wanted to share my positive experience since many reviews focus on negatives. I would definitely order again now that I'm familiar with the platform.

4
Date of experience: Dec 10, 2025
PP10
Remarkably poor experience

Remarkably poor experience. A network device with a lifetime warranty needed to be RMAed, and it took me two months to reach the point where they were supposed to send me a refund. But nothing has happened since. Avoid purchasing anything here that may require support.

1
Date of experience: Dec 10, 2025
Becki Butler
Avoid buying anything here

Avoid buying anything here. I purchased some computer parts and have still not received them after two weeks (estimated time was 3-5 working days). Their support seems like a scam; they don’t respond. The delivery company is also unreliable. They have a form on their website, but it shows an error, leaving you to call or email. I still have not received any answers. If no one contacts me by the end of the day, I will cancel the order. Update: I have tried every possible way to contact them—no response at all.

1
Date of experience: Dec 09, 2025
This website seems like a complete scam.

This website seems like a complete scam. I placed an order for a robot vacuum on 26.11.2025 and have received no updates since. The item was marked as out of stock but expected within a few days. I have tried to reach them multiple times via email and phone with no response. The order was fully paid, and I also attempted to contact the merchant through the payment platform, but again, no reply.

1
Date of experience: Nov 26, 2025

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Business Details

  • Ihr Computer- und Multimedia-Shop mit riesigem Sortiment: Software, Hardware, Systeme, LCD, Plasma, TV/HiFi, Digitale Foto- und Videokameras, DVD, MP3, Apple iPod, Videospiele, Konsolen, Xbox, PlayStation, Nintendo, Speicher und Zubehör zu günstigen Preisen!

  • language https://www.computeruniverse.net

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