idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Dianne Higgs
Easy and painless experience …

The store assistant was extremely helpful, Raz. Sorted my phone out and assisted me getting a new plan with great knowledge

5
Date of experience: Nov 12, 2025
MARTYN
call breaking up

sometimes i have a problem when calling landlines, i can hear them but they cannot hear me as the line keeps breaking up

4
Date of experience: Nov 12, 2025
Stuart Potter
Excellent service

Excellent service good, easy to nevigate App and fair pricing!!

5
Date of experience: Nov 12, 2025
John
Simple change over

5
Date of experience: Nov 12, 2025
Price is good but reception is weak in…

Price is good but reception is weak in places...

2
Date of experience: Nov 12, 2025
Julia Meaden
Very good service from Simphiwe

Very good service from Simphiwe - when I was totally confused. Very helpful all round

5
Date of experience: Nov 12, 2025
Brian
Great coverage in the main

Great coverage in the main. But a bit sketchy where our caravan is sited in Heacham, Norfolk

4
Date of experience: Nov 12, 2025
Mr Kevin Wainwright
Great deal

Great deal, excellent value for the money.everything I asked got answered and would highly recommend them to friends and family.

5
Date of experience: Nov 12, 2025
Matthew Pryke
ID mobile - Upgrade vouchers

I have been with ID mobile over 2 years now and never had an issue. When I upgraded I was told I would receive a £100 Currys voucher between 30-60 days after I ordered. It has now been over 80 days and after going on live chat numerous times nothing has been resolved. They are now saying I need to wait until 120 days have passed until I get this voucher. They keep changing the information that's coming to me and it feels like they are just hoping customers forget so they don't need to be paying out the £100.

1
Date of experience: Nov 12, 2025
GEORGE
I would definitely recommend this…

I would definitely recommend this provider,the service I received was very good with no problems

5
Date of experience: Nov 12, 2025

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