idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Dave Dawson
Very good value for money

Very good value for money , great customer service and very good network

5
Date of experience: Nov 12, 2025
Great value for money

Great value for money, good reception and I get EU roaming thrown in as well

5
Date of experience: Nov 12, 2025
Mohamed Hussien
I am so pleased to be part of this…

I am so pleased to be part of this amazing operator 😍,Keep improving and some places will need to covered ,But I am sure ,It will be on your plan to be covered 👍🏻

5
Date of experience: Nov 12, 2025
Callum Mcdowall
Experience is good, got two contracts through you

Experience is good, some areas the signal can be a bit weak, just like most networks now though.

5
Date of experience: Nov 12, 2025
karen
Value for money and an easy switch over

5
Date of experience: Nov 12, 2025
BRENDA
As a new customer I think things are…

As a new customer I think things are going well and I’m happy.

4
Date of experience: Nov 12, 2025
Edward McCarthy
Great service and coverage

5
Date of experience: Nov 12, 2025
Clair Hawley
Real honest company

Real honest company

5
Date of experience: Nov 12, 2025
Muhammad Ahmed Masood
Extremely Poor Internet & Unfair Billing Practices

The issue isn’t with the deal but with the internet quality. Since joining, after the first four days, I’ve never had proper 4G service — not even 3G, only H or H+. The internet is extremely slow and practically unusable. I have two phones, and my Three SIM works perfectly, so this clearly shows iD Mobile’s network is the problem. I’ve had to rely on my other phone’s hotspot just to get online.To make matters worse, I canceled my plan in October (well before my billing date of 11th November), yet I was chased to pay for an extra month I didn’t use. They even threatened to send the matter to a debt agency over £10. To avoid unnecessary stress, I paid, but this is unacceptable. After contacting them via live chat, I confirmed my plan will finally end on 27th November to prevent further forced payments.iD Mobile is not just a poor internet service provider — their billing practices feel predatory. I deeply regret choosing them and would not recommend this network to anyone.

1
Date of experience: Nov 12, 2025
Miss Carol Caton
Great price

Great price, good service, thank you

5
Date of experience: Nov 12, 2025

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