Review Time
I been played for Bovada for years. Reason I want to play with Ignition Casino because of the 3 cards poker live game which I can't play through with Bovada. At least I know I can win at Bovada slots, but here seem like they turn the percents of your chance of winning is less than 5%. You will feel like you just watch your money slowly almost every spin. Then when you hit, your win is less than per spin that you put out. And 21 tables game, they had bunch of players that had at least 2 seats, then jump out when dealer lose to change the deck, how you sit out when dealer just busted? Then talk crazy to other real players when they doesn't hit or stay even when the dealer is busted. So damn obvious lol 😆. And sometime when I played 3 cards poker, I got a good hand, I about to click to put in my second bets by clicking the green button, all sudden I got no internet, so because of that, it automatically said that I fold my good hand. I lost my ante and I suppose to won that hand. Now, I just play slots at Bovada and honestly slowly they setup the percents of you win slots is less than before. I advice you just play until you your bonus and move on the next game, win 100-200 then move on. I know gamble is a bad habit but I will be looking for other site now. IGNITION CASINO slots is the worst I experienced.
I've been playing for years on this casino and it's just got worse as the time has gone on. I'm a gold member and have spent alot of money on here and the level of customer service is appalling. I've recommended alot of people to sign up and they have. I regret ever doing so. It makes me look bad to recommended them to such a appalling casino. Will not be depositing again in the future
horrible experience playing here. The live support is useless they would just give me the run around playing dumb just disregarding my problem and avoiding doing any work whatsoever. when I stated my dissatisfaction with their support with my vip hosted account they made no effort to resolve anything or accommodate me after being a vip member for over a year. so I said to delete my account my business is wanted elsewhere and they said ok have a good one.
I judge gambling sites by how often I have to talk to customer service for any reason. After years of playing on Ignition, I have only had to complain once, and that was on a delayed bitcoin deposit that wasn't their fault. Their poker lobby is great, slots, three card poker are awesome. After years,I'm up on them, so I highly recommend using Ignition. They are just as legit as any brick and mortar casino I've played in, but more convenient.
I joined the site and won a small amount of money. Went to log in again and it says my password is incorrect. They won’t respond to emails or live chat and it says on their site they have no phone number.
Stay away from this site
I understand bad beats happen in poker but when things happen on a consistent basis against you, makes you wonder is the site rigged. The beats I am getting aren't bad beats they are ridiculous beats. I go all in with a hand preflop and 90% of the time my opponent hits his card. More than %70 of the time I have the better hand and about 85% of the time I get bad beat. Just lost AQ of spades to Q diamonds J of hearts. J falls on the flop and lose on a four card heart flush. Hard to bet when you have the better all in hand but feel it is a high percentage you will lose with the better hand
For online casinos and poker, I only trust this platform and its associated site for making deposits and playing for real money. If you withdraw using cryptocurrency, your funds will appear on the blockchain in about an hour. I have been playing on this platform for nearly a decade and have successfully withdrawn thousands of dollars without any issues. You can try other sites and potentially wait days for your withdrawal, if you receive it at all. I have complete confidence in this platform.
At this platform, the verification process can be completed right after account creation. It was an extremely simple process, and I was verified within a day, which is impressively fast compared to many other options! I've had my account for two months now and deposited around $260 in total. I hit a significant win for the first time and withdrew $3,500 using cryptocurrency, with the funds hitting my account in about 15 minutes. I also appreciate that they offer poker tournament tickets weekly after a deposit. Competing against others in real time with a prize pool of $2,500 is exciting. The variety of games is great, and I haven't encountered any glitches. Bonus deposits are provided after reaching a certain number of deposits or withdrawals. I like that they require verification of your PIN and birthdate before connecting with an agent in live chat, which adds to the security. Their decade-long presence in the industry gives me confidence. Many casinos only initiate the verification process once you have a winning balance, leading to frustrating waits. I've waited a week for verification, only to see my winnings dwindle significantly by then. I've also faced casinos that cancel the verification process if your balance runs out after submitting all required documents, forcing you to start over when you do have winnings again. So, I truly appreciate how this platform handles these processes!
This is a response to the previous comments. I never claimed that personal accounts could be manipulated or that gameplay could be altered. You mentioned that your distributor determines the RTP percentage, which is true and aligns with what I indicated in my review. I referred to your distributors, who developed software allowing for three RTP percentage options. However, you chose the lowest payback percentage. It's amusing that you stated some games are unavailable due to connection issues; that doesn't seem logical. If you can connect to your site, it's hard to believe only some games are accessible while others are not. It likely has more to do with those games being replaced with new RTP percentages, which are disappointing. I'm also frustrated about the recent slot you introduced called "Mad Slots." It was relatively new and had the potential for significant payouts on small wagers, yet you removed it as well. Additionally, I discussed my experience with Blackjack in the forum and faced a ban. It's ironic that I changed my strategy because I suspect the cards are manipulated based on player counts. When I decided to hit on a 17, the screen prompted me for confirmation, which I accepted, but it ignored my request and moved to the next hand. The next card was a three. I reached out in chat to express my desire to hit, but they ignored me for multiple hands until a supervisor said they would investigate, yet I never received a follow-up. Instead, I was removed from the Blackjack room and subsequently banned from the forum. This demonstrates that you didn't engage with my review, as your response failed to address my concerns. It appears to be a generic automated reply to customer complaints. Please return to your previous standards; the direction you’re heading is concerning.
I essentially lost $900. I inquired with customer service about the remaining playthrough required for my bonus funds. They informed me there was no bonus money, only play money. Being new to the platform, I asked them three times if I could cash it out after playing through, and they firmly stated it wasn't possible. An hour later, a friend successfully cashed out their bonus. When I pointed out the misinformation from customer service, all I received was an apology and a generic response about valuing feedback. There was no effort to rectify the situation. Unfortunately, I had to seek alternatives, as I had enjoyed the platform until this incident.
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