Name: iheartraves.com
Telephone: +18444475509
Rating: 4.1

Neon_Strixezsz44 Guest

Won’t refund £70 wasted

Ordered a dress, sizing absolutely awful! Way too small! Never have this problem, but many rave outfits and always fit perfect. Tried to return and won’t let me! £70 wasted.

Date of experience: Apr 03, 2025

Daphne Scott Guest

11 months ago

Horrible experience

Horrible experience. Asked for help on sizing, employee didn’t seem to know to well, took their suggestion. Order came, sizes were huge. Returned the 2 items, and since they have over sold the items and could not complete the exchange. Keep suggestion store credit or taking other items instead. Been a hassle with multiple emails from different service reps. Would not recommend buying from this company. Honestly 0/5 stars

Date of experience: Mar 17, 2025

Ambrose R. Guest

1 year ago

They helped me out when I needed the measurements of an item verified

I was looking at the app vs website and there was a slight error in the sizing chart for a pair of pants I ordered. I reached out and Remie really helped me out. They let me know they saw the screen shots of the different size charts- and from there they let me know they were going to be finding out the correct measurements. Remie got back to me as soon as they were notified of the correct size chart and let me know. They were a huge help! And eased my anxiety which I truly thank them for

Date of experience: Feb 19, 2025

Juniper S. Guest

1 year ago

Ardie helped resolve my issue

Ardie helped resolve my issue! A free item I had received with my purchase was not functioning properly but they gave me a store credit due to them being sold out. It was very helpful

Date of experience: Feb 18, 2025

Nadia Guest

1 year ago

Ardie was extremely nice and helpful

Ardie was extremely nice and helpful, and had quick responses to my concerns! I normally feel like I am inconveniencing people by talking to customer support but Ardie made me feel heard and understood! Thanks again Ardie!

Date of experience: Feb 17, 2025

Branden Walker Guest

1 year ago

I emailed in earlier today

I emailed in earlier today, and within hours Ardie responded. Not only that, he reached out to the manufacturer to get the information I was asking for! Really did not expect a respond for a few days and the fact that he made the effort to reach out immediately has me loyal to this company from now on 🫶 You’re AMAZING Ardie! Thank you again so much

Date of experience: Feb 16, 2025

Eden Morris Guest

1 year ago

The product was very well made and fit…

The product was very well made and fit true to size. The customer support was amazing and they made sure to take care of me. Would highly recommend this website!

Date of experience: Feb 15, 2025

Stewart Morris Guest

1 year ago

Very responsive and helpful

They were very responsive via email. They were also able to change the shipping address on my package so that I could receive the items that purchased to the correct delivery location.