iheartraves.com

4.1
4.1 Based on 193 reviews

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with t...

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Average Rating

4.1

/
5

193 Reviews

5 Star
75%
4 Star
2%
3 Star
2%
2 Star
4%
1 Star
18%

Filtered Reviews

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Review Time

Sokolkanhna Ly
Emma really helpful

Emma really helpful. She’s helped me within 5 minutes. And she solve all my issues. Thanks a lot Emma.

5
Date of experience: Sep 14, 2025
meranda delgado
Extremely patient in dealing with a…

Extremely patient in dealing with a shipment issue. The team was more than happy to help fix a mistake that wasn’t made by them. My package was lost in transmit and they worked with me to get it fixed. Super grateful for that

5
Date of experience: Sep 09, 2025
Chrissy Myers
Amazing

Amazing, fast and efficient. I recently dealt with another rave clothing line and had the worst customer service experience, and to have my order with Iheartraves and Ardie arrive so quickly, eased my woes. I would highly recommend to anyone.

5
Date of experience: Sep 09, 2025
᯽༆ orangez ༆᯽
Great Customer Service

Great Customer Service. They were able to assist me with my package issue. :)

5
Date of experience: Aug 11, 2025
Mort Smith
Do not buy from here

Do not buy from here. Absolutely scamming people out of money. Clothes poorly made, purchased something then paid out of my own money to return it and it’s randomly been returned back to my address, let me guess so I have to pay MORE money to return it? Literally made out of shitty wire. Try to give you store credit only which is an absolute joke for international customers. Awaiting response from my formal complaint.

1
Date of experience: Jul 21, 2025
Disappointing

Bought the whole outfit for a festival, but honestly, I was disappointed—it looked grey the whole time and didn’t glow, even under lasers. It only glows if you shine your phone’s torch directly on it. Don’t think I’ll be buying reflective outfits again.

3
Date of experience: Jul 18, 2025
the_elemenalist92
Placed a order

Placed a order. Waited almost 2 month for it, and it was delivered at a wrong adress. Wrote Them, and they were sorry and sent a new packge. Meanwhile i orderd somerhing Else, this order was also delivered wrong and the offerd to send a new package. I have never seen any of the orders. They offered a refund for 70%. I denied and I Got 100% compensation, only I DID’NT GET THE MONEY EITHER!!! This is a complete scam company!!! I’m so dissapointed Answer 8/10/2025. I’ve emailed You a lot of times back and foreward. So That’s not true. Two orders Down below: 250727162802779 250805050431959No money and no order!

1
Date of experience: Jul 01, 2025
Sorrel L.
My first time ordering from this site…

My first time ordering from this site and it was a poor experience. I bought these for my boyfriend that has a sensitivity to polyester. They were advertised as being 100% RAYON. Which was the only reason I purchased them. Upon receiving the item. They are made of POLYESTER… I brought this to the attention of the company requesting a refund considering the error. This was the response I got - “You have received the correct item, and they were able to update the product page to show the correct information.” Actually no Ardie. I did not receive the correct item… because it’s made of PLASTIC. They then offered me a useless store credit that I have no need for. Ruined my rave outfit plans for my bf and made him break out in a rash. I’ve already disputed the charge with my bank and they honored it on false advertising claims. So now I leave this review for you. And will also be leaving it on other platforms. PLUR forever!

1
Date of experience: Jun 04, 2025
Jimmy Smith
Very helpful customer service

My experience with iHeartRaves has been overall very good. I purchased 2 orders from the sale but didn't realise they were coming from the US. (I should have done my research, but it was a hit of a whim purchase). When they arrived, the clothes were very nice and as described but some were very small for me and others were too large. When I looked at their returns page I panicked as it said store credit only, of which I would not be ordering from them again due to the country of origin. Because of this, I emailed them directly and explained my situation. A lovely person, Ardie, responded quickly and was very helpful and understanding. They explained that if I could return the items, they would be happy in giving me a refund, despite some of these items being sale pieces. It cost me around £25 to return the goods and then took around 2 weeks to receive my refund. I did start to worry when a week had passed after I was told it would take 3-5 working days to hear back from the refund team but I messaged Ardie again and they were very reassuring and chased it up for me. I'm not gonna lie, I did start to wonder if I would ever see my money again but a week after that, my refund came through. The timing of the refund is the only reason it's 4 stars and not 5, but Ardie was amazing throughout my whole experience and situation and I am most grateful for that.

4
Date of experience: May 20, 2025
pierreempire55
Joan helped me with my package I was…

Joan helped me with my package I was having a difficult time finding it but she got back to me. She even followed up with me after receiving my package. So thankful for her help !

5
Date of experience: May 03, 2025

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Business Details

  • Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles. See more

  • email support@iheartraves.com
  • call +18444475509
  • language https://www.iheartraves.com/

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