iheartraves.com

4.1
4.1 Based on 193 reviews

Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with t...

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Average Rating

4.1

/
5

193 Reviews

5 Star
75%
4 Star
2%
3 Star
2%
2 Star
4%
1 Star
18%

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Review Time

Donna
Swift and smooth customr service from Joan

Joan was so smooth and swift in assisting me all throughout! She made my first shopping experience hassle-free. Thank you!

5
Date of experience: Jan 27, 2025
Sherry Patterson
The assistance Ardie provided was amazing!!!

The assistance Ardie provided was amazing, and the response was incredibly fast. I’ll definitely continue shopping with them!🫶🏽🫶🏽

5
Date of experience: Jan 17, 2025
Ember Rogers
All's Well That Ends Well I Guess

I've heard of iheartraves for a long time but never ordered before. My roommates get stuff from them all the time and they had an outfit release that I absolutely fell in love with in July of 2024. It was on sale so I ordered it. When it arrived, I noticed some of the fabric seemed to be cut. Like it wasn't a hemmed edge or the even the edge of the piece of clothing. There was just a cut in part of the top. I asked to exchange the item and then things got a little complicated. I sent the item back, expecting a new one to be sent. They told me the item is no longer in stock, but they can give me store credit. Again, this was my first and only time ordering because I fell in love with a specific outfit. I asked if they could just give me back the one I returned then, even though I returned it due to damage. They said they weren't able to but I have store credit, and can keep an eye out for if the item restocks, which they couldn't guarantee or give me a timeline of. I fought to just get a refund. They finally said okay. Recently (Jan 2025) I noticed the item was available again and reached out, asking if I placed an order, could my original discount be honored? They said okay and I've now reordered the item, and have received my refund to match what I originally paid. Ardie was the most recent person to help me and was great and very quick to do the price match for me. So this took 7 months and hopefully nothing is wrong with the item this time 🤞🏻

3
Date of experience: Jan 16, 2025
PP23
I had an item missing from my order

I had an item missing from my order, so I went to the website and was connected with Joan. Joan did a fantastic job and made sure the item that was missing was reshipped.

5
Date of experience: Jan 13, 2025
Charlotte Christensen
I didn't get my package and I didn't…

I didn't get my package and I didn't get a refund

1
Date of experience: Dec 27, 2024
Alicia Sanders
Hot Hot Hot

Hot Hot Hot! I'm so stoked with the fit and cute cut of the crop tops and shorts that got. True to size and really flattering (which can be hard to get in rave / festival clothes)! I needed some more info and their customer support person Joan was very helpful and responsive. Will defo be getting more from here!!!!

5
Date of experience: Dec 27, 2024
Alberta
Joan was very helpful

Joan was very helpfu with my order issue. Great customer service. Got back to me asap.

5
Date of experience: Dec 18, 2024
Charlton Ross
The address I had on file was old

The address I had on file was old, and my package was sent to the wrong place. After reaching out to customer service, Ardie was able to resolve the issue immediately! I was offered multiple options and I was able to get the help I needed! Another reason I'll always be apart of the iheartraves family!

5
Date of experience: Dec 18, 2024
Gwyneth A.
Ardie was fantastic and very helpful

Ardie was fantastic and very helpful! I had a great experience :)

5
Date of experience: Dec 17, 2024
Wilfried Cook
Joan took great care of me

Joan took great care of me! Very fast and easy, very satisfied.

5
Date of experience: Dec 17, 2024

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Business Details

  • Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles. See more

  • email support@iheartraves.com
  • call +18444475509
  • language https://www.iheartraves.com/

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