iluumi.com.au

2.7
2.7 Based on 7 reviews

The Iluumi IPL Hair Remover is a modern device that helps you easily remove hair at home. It uses a technology called IPL, which stands for Intense Pulsed Light. This technology is popular because it can gradually stop hair growth. Using the Iluumi IPL H...

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Average Rating

2.7

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5

7 Reviews

5 Star
50%
4 Star
0%
3 Star
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2 Star
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1 Star
50%

All Reviews

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Anna K.
Customer service is outstanding!! My experience overall is great and the products are really top of

Customer service is outstanding!! My experience overall is great and the products are really top of the line. I cannot look for any other IPLs, as they offer effective ones. I have my Iluumi PRO which I use every week (3 a week) and it really helps stun the hair growth on my legs and underarms. After IPL moisturiser is the best! Keeps my skin plump after the treatments. All in all, highly recommended!

5
Date of experience: Feb 22, 2026
Anna K.
Highly recommended!

Customer service is outstanding!! My experience overall is great and the products are really top of the line. I cannot look for any other IPLs, as they offer effective ones. I have my Iluumi PRO which I use every week (3 a week) and it really helps stun the hair growth on my legs and underarms. After IPL moisturiser is the best! Keeps my skin plump after the treatments. All in all, highly recommended!

5
Date of experience: Feb 02, 2026
Nicole Aka
Don't buy this rubbish

How on earth can a bowl of Grease get so much attention? Heavy advertising. This is nothing more than a bowl of grease. Don't waste your money on this brand for any product

1
Date of experience: Jan 17, 2026
Charles Lacson
I did not regret trying the Iluumi Pro…

I did not regret trying the Iluumi Pro at all! After just a few sessions, I already noticed that my body hair was growing back much slower and thinner than before. It’s so easy to use at home and it honestly saves me so much time and money from constant shaving or waxing.🫡🫡❤️💕

5
Date of experience: Jan 13, 2026
Chris
Unreliable Product & Terrible Service

I had a terrible experience returning Iluumi’s faulty laser hair remover. The product didn’t even last 90 days, so I can’t say it works as advertised. Their customer service has been frustrating and unhelpful: they repeatedly asked for information I had already provided, avoided answering my questions, and became passive-aggressive when I corrected them. They even called replacing their faulty product a “gesture of goodwill.”Under NZ Consumer Law, a replacement for a faulty product within 90 days is not goodwill — it’s their legal obligation, including covering return shipping. Despite this, I’m still trying to return the device, and now they want me to pay for shipping or just issue a refund.Their product is unreliable, and their service is unacceptable. Based on my experience, they are failing to meet their obligations under New Zealand consumer law.

1
Date of experience: Jan 06, 2026
Maria Orefice
Love my device

Love my device. I use it on a regular basis about once a week now, used to use it twice a week when first started and it’s brilliant.

5
Date of experience: Oct 16, 2025
Cami
Very toxic

Very toxic. Claiming to be natural

1
Date of experience: Oct 01, 2025
Vilma Brown
Item never shipped

Orded with a stated '5-10 day express shipping' within the confirmation email. 20 days now and no tracking information and no item received. Multiple emails to customer service have gone unanswered. Avoid.

1
Date of experience: Dec 12, 2024

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Business Details

  • The Iluumi IPL Hair Remover is a modern device that helps you easily remove hair at home. It uses a technology called IPL, which stands for Intense Pulsed Light. This technology is popular because it can gradually stop hair growth.

    Using the Iluumi IPL Hair Remover is easy and comfortable. It has a good grip, is lightweight, and has a big window for quick treatments. Safety is important, so it only gives pulses when it's on your skin. It also has a cooling system to make sure you feel comfortable during the process.

    Now, you can get rid of unwanted hair without going to the salon. The Iluumi IPL Hair Remover brings advanced technology, easy use, and safety features to your home for a personalized and effective hair removal experience. Enjoy smooth and hair-free skin with Iluumi!See more

  • language https://iluumi.com.au

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