Review Time
Ordered and received George Michael listen without prejudice clear vinyl.
But upon unwrapping and playing the record it is absolutely terrible for clicking and when you look at it which is very difficult with it being a clear vinyl you can see light scratches but unfortunately the seller as stated the message in an email
Upon receipt of the order, you have a 14 day right of withdrawal or return. All returns must be reported to imusic by either email or telephone and approved by imusic. Please note that imusic does not accept returns of items that have been *unwrapped and taken into use.*
So just a warning for any potential buyers be aware.
I ordered 3 coloured vinyl LPs. When they arrived only one was the colour version the other two are black vinyl. I emailed on the same day I received them (10th Feb) to report the issue and ask how they intended to resolve it. As I had no response, I emailed again on the 15th to which I received an auto reply saying they try to reply within 2-3 days. It is now the 21st and I have had no response. If they can't sent the correct items and don't reply to emails I won't use again and would recommend staying away.
Such a brilliant service - got a difficult to fin album at a really reasonable price with very fair postage from the EU. Arrived super quickly and very well packaged. No complaints at all. Highly recommend
I struggled to find this album until I discovered the platform. Everything was flawless from start to finish—great pricing, reasonable international shipping, and excellent communication regarding delivery. The item arrived quickly and was well-packaged. I will definitely use this service again.
I've purchased several vinyl records from the platform, and they are outstanding. The prices are very reasonable, the selection is impressive (especially for rare and limited editions), and the delivery has been impeccable. I highly recommend them as the best online vinyl retailer I've experienced.
I ordered two DVDs on December 2nd. Although the site mentioned 'product to order' in small print, I accepted that. They confirmed my order but didn't mention the lengthy delivery time. After several days without updates, I checked the order status and saw they had only received one DVD. When I expressed my dissatisfaction and requested shipment of that one, the customer service representative argued with me, claiming this was typical during the holiday season. I kept emailing, insisting they ship the first DVD, but they continued to respond dismissively. By the 19th, two days after they received the second DVD, they still hadn't shipped my complete order. The website was unclear (arguably my fault), but their handling of partial deliveries and customer communication was poor. This led me to give a one-star review. I even mentioned to the customer service agent that their attitude suggested they might be in the wrong job. Update: They accused me of lying in my review without providing evidence. I have proof that they haven't shipped my items as claimed. I would advise staying away from this service.
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