inkfactory.com

4.7
4.7 Based on 409 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

409 Reviews

5 Star
87%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Mrs Christine Cole
No phone contact no response from messages to C/S

I have been trying to contact this firm for 3 weeks now as when I opened my last order the black cartridge had leaked in the sealed pack so its unusable. Phone line has a message saying that it is suspended no response from the 2 messages sent.I have used them several times but confidence in them has gone so won't be using them again.

1
Date of experience: Feb 02, 2026
Davina
They sent us the wrong ink cartridges…

They sent us the wrong ink cartridges although we specified the right ones. Then had the cheek to make us pay the return postage

1
Date of experience: Feb 02, 2026
carole
Ink works perfectly in my printer

5
Date of experience: Feb 02, 2026
Ray Staward
Cheap and effective

Cheap and effective - no problems.

5
Date of experience: Feb 02, 2026
Always good value for money and prompt…

Always good value for money and prompt service

5
Date of experience: Feb 02, 2026
J Evans
I have ordered from ink factory several…

I have ordered from ink factory several times before and always get the same consistent service. Easy to (re)order, arrives in a matter of days and a good price. Not actually used any of the latest batch yet, but like to have some of each in stock ready.

5
Date of experience: Feb 02, 2026
Miss Mandy
Read description carefully.

Be careful the advertising description is not exactly correct i’m very deceiving (as the picture shows more bottles than actually received)Fast delivery and good packaging, thank you.

3
Date of experience: Feb 02, 2026
Louise McDonnell
Quick delivery

Quick delivery

5
Date of experience: Feb 02, 2026
Ron Saint
Always a prompt service

Always a prompt service. Product great value, haven’t been able to better it!

5
Date of experience: Feb 02, 2026
Michael Hobbs
I purchased PGI-570 / CLI-571…

I purchased PGI-570 / CLI-571 cartridges for my Canon TS6250.The black cartridge works, but all colour cartridges show “Ink tank cannot be recognised”.I have attempted resets and overrides. This is a chip compatibility fault.I am claiming under your Lifetime Guarantee for replacement cartridges with updated chips or a refund.Please respond. I tried contacting, emailing and still haven't even got a response. If I were you I wouldn't buy from this site. Waste of money

1
Date of experience: Feb 01, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More