Review Time
I love InsideTracker! It really helps me interpret my blood results and understand what’s going on in my body. The insights are clear, science-based, and motivating. I’ve made positive changes thanks to their recommendations — highly recommend it to anyone who wants to take control of their health!
A few years ago, I paid a one-time fee to InsideTracker that gave me lifetime access to upload my blood results and analyze them (called the DIY plan if I remember correctly). This worked fine until yesterday, when I logged in and was blocked by an "Activate Membership" popup asking me to pay for a monthly subscription. I can't use the site anymore unless I pay again.I contacted customer service, but they told me that while the plan was "intended to be yearly", their system didn't enforce renewals at the time. Now they've moved to a subscription model, and if I want to keep using the functionality I originally paid for, I have to subscribe. No refund, no honoring of what was promised.When I paid for lifetime access, there was no mention of this being temporary. To change the rules years later and lock me out feels dishonest. My existing results may still be visible, but the core functionality I purchased has been taken away.This is not only bad customer service, it's misleading business practice.
I spent over 500 dollars on test that I never had a chance to use. Went on to try and book since I got an email that access to my account was closing and found out the test had expired? My bad I guess for not reading the fine print. I had some medical problems that required blood work from my doctor so didn't go to use it earlier because it would have been redundant and those test were covered by insurance. So buyer beware. Also be prepared to be constantly bombarded with emails.
As a traveling Triathlete who has raced 50 x 70.3s and 25 x 140.6s around the world, InsideTracker has been one of the biggest "Game Changer" for Triathletes.We as Triathletes are notoriously famous for being the "most healthiest unhealthy people" for having the tendency to over-train and under-recover.Taking health 'snapshot' through InsideTracker's tests allows you to get a picture of your health, to validate your training volume, training intensity, rest schedule, nutrition, stress-management, and controllable factors such as sleep, diet, and supplementation.Having taken many tests, I now know how my body works, and can make educated guesses on what my biomarkers are impacted, when I am feeling not at 100%.I definitely recommend all Triathletes to get InsideTracker's test at least once, so you can have a better understanding of your body, so you can adjust your training intensity and volume accordingly.
I’ve been working with InsideTracker and couldn’t be more pleased with their service. The insights from my bloodwork and lifestyle data have been incredibly helpful, and their personalized recommendations feel spot-on. The platform is easy to use, the team is supportive, and I genuinely feel more empowered in managing my health. Highly recommend it to anyone looking to optimize their well-being in a smart, data-driven way!
I am a new user of InsideTracker. There is a lot of information here which I find VERY helpful and educational. The support staff were quick to answer my questions and the help was spot on. Looking forward to using this app and seeing the improvement in my health.
I signed up for a test and it was very easy. Just got my blood drawn and then got my results a day or so later. Really helpful and interesting results, insights, and recommendations. Everything was easy to understand and use. Also love the science-backed information they continue to share.
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