Review Time
The salesperson was decent but made extravagant promises, which raised concerns. My partner appreciated the panels, which I also found appealing, but we were offered a 'deal' if we chose their installers. This is where things went wrong: the crew was unprofessional, using foul language unnecessarily and asking to leave early, extending the job from three days to four and a half. They left glue on the sides of the panels, failed to seal around the sink correctly, and instead of using the appropriate tools, they damaged my back wall with a chisel bit. When I reached out for them to fix these issues, the attitude shifted; the representative on the phone blamed the contractors and told us to contact him directly, who was not in the best mood upon returning. I would suggest purchasing the panels, but that's the extent of my recommendation. Their behavior was rude and aggressive once the payment was made.
The salesperson was decent but made grand promises, which raised a red flag. My partner liked the panels, and I agree they are attractive, but they offered us a 'deal' if we used their installers. That's where things went south—constant swearing from the crew felt unprofessional and unnecessary, with workers asking if they could leave early, extending the job from three days to four and a half. They left glue all over the edges of the panels, didn't properly seal around the sink, and instead of using the right tools, they damaged my back wall. When I contacted them about the issues, the attitude shifted; the representative on the phone blamed the contractors and told us to reach out to him directly, who was clearly not in a good mood upon returning. I'd suggest buying the panels, but that's all.
I had my second bathroom done and have used this company twice with excellent results both times. A representative came to provide a quote, the first worker stripped the bathroom, and then the next day, the installation team completed the work. The whole process took a week from start to finish. The quality of materials was top-notch, and their work ethic was commendable. I'm looking forward to having my kitchen done next year and would certainly recommend them.
We had our old bathroom removed and a new one installed, and the team was outstanding throughout the process. We encountered a few post-installation issues, but they were resolved quickly. We are thrilled with our new bathroom and would highly recommend this service. The aftersales support is exceptional.
I scheduled a kitchen replacement with this service, set for installation on November 10th. The wrong kitchen was delivered on the 6th. Work started on the 10th with the correct units arriving, but only the old units were removed. Fast forward to November 24th, and I regret engaging with this company. The joinery was poorly done, and I'm still waiting for fixes. Electrical work has needed three returns already. All splashbacks require replacement, and there have been no apologies. I requested a manager visit, but was told that all managers had family commitments. My concerns, supported by photos of the faults, were ignored, and they have my £7800 with a substandard installation.
I am genuinely impressed with their aftersales service. I reached out for help with a minor issue four years after my kitchen was installed, and I was willing to pay for the repair. They not only offered to fix it at no cost but also sent a team the very next day after I contacted them. They were fantastic and resolved the problem quickly. Truly wonderful aftersales service.
I had a first-class experience from the initial survey to the completion of my en-suite. The workmanship and finishing were exceptional. They did a fantastic job renewing my entire en-suite bathroom. Thanks to all the workers for their high standard of work.
I'm absolutely thrilled with my bathroom! I'm renovating my entire house and decided to start with the bathroom. This outcome has motivated me to make all the rooms look just as good. Thank you to the entire team for their excellent communication and for making the process so seamless. I would highly recommend them!
From the initial survey where we discussed options to the removal of the old fixtures and the installation of new ones, the fitters were efficient and courteous. They arrived as scheduled, kept me updated throughout, and completed the job within the agreed timeline.
From start to finish, the service was completely professional. Thanks to the team for their efforts, and a special mention to the representative who kept me updated; the flowers were a lovely touch. Everyone is impressed with the kitchen—outstanding work!
Claim your business profile now and gain access to all features and respond to customer reviews.
Instyle provide bespoke kitchen and bathrooms designs throughout the West of Scotland.
dibor.co.uk
primetimeboilers.co.uk
refink.co.uk
tryluxelight.com
kilncrafts.co.uk
toppstiles.co.uk
readytoassemblekitchencabinets.com
rahbarugs.com
dwr.com
ellasleeps.com