Review Time
Unfortunately I can’t give more then a 2 start review due the car I bought had previous damage on a car vertical report I did after buying car. I did the car vertical after buying the car due to to a few suspicious items on car I never noticed on the car when buying it , it was from a established dealer with good reviews so I assumed there was no need for concern, I’ve contacted the dealer since and they said the evidence of the boot contact with bumper and the missing/broken rivets on the wheel arch trim and the car vertical report wasn’t evidence to prove it has previously been damaged
Which I find hard to believe that car vertical can give false information, They have offered to see the car to sort the issues but unfortunately my issue is having a damaged marker on a car report , I genuinely wouldn’t of purchased the car in the first place if I done my checks first I would of happily took back for a refund which I think would of happened if I took Finaince out on the car , I’ve wrote this review so anyone reading will remember to do your checks before buying
Unfortunately I can’t give more then a 2 start review due the car I bought had previous damage on a car vertical report I did after buying car. I did the car vertical after buying the car due to to a few suspicious items on car I never noticed on the car when buying it , it was from a established dealer with good reviews so I assumed there was no need for concern, I’ve contacted the dealer since and they said the evidence of the boot contact with bumper and the missing/broken rivets on the wheel arch trim and the car vertical report wasn’t evidence to prove it has previously been damaged Which I find hard to believe that car vertical can give false information, They have offered to see the car to sort the issues but unfortunately my issue is having a damaged marker on a car report , I genuinely wouldn’t of purchased the car in the first place if I done my checks first I would of happily took back for a refund which I think would of happened if I took Finaince out on the car , I’ve wrote this review so anyone reading will remember to do your checks before buying
Bought our car from Integrity Automotive this week. Very happy at how they treated us, friendly staff. Looked after us and even picked us up from the station on collection day. Everything was completed easily and quickly.Thanks to everyone at the showroom.
I wouldn’t use this company for lower cost 2nd hand cars. Showroom looks great with its McLaren, BMW X7 and Porsche in the showroom, but I was there to buy a £14000 BMW X1. Given I had a 150 mile round trip I sent Aron over 20 photos of my car, and after 3 or 4 days reluctantly to price I wanted for my 2013 BMW X5. It was all smiles when I got there had a coffee etc before viewing the car. The car a BMW X1 2020 94000 miles was ready to view and was I disappointed. I could have cleaned it better by hand. All down the passenger side were light scratches made by bushes driving on country roads, but then the biggest, deepest scratch, over 6 inches long over the drivers wheelarch, anyone would have expected it to be repaired as a matter of pride in their cars. Then to my car and all my photos, offered me £1000 less due to a problem with the heating unit and tyres, claiming a fault in the ECU. The car is 2013, the heating works perfectly well if their engineer had put on the right settings.Not only did he not put on the right settings, but dislodged the vents so they no longer slide, and disconnected the glove box button so it can’t open. Checked the heating on my wet 75 mile journey home. I have since removed the heating panel, checked the heating works perfectly fault or no fault and re-attached the glove box.I genuinely feel they got me up there to knock down the price once I was there, and so disappointed in the preparation of the car I was going to buy. AVOID
It was a really good experience buying our Skoda from Integrity Automotive. We saw the car on Autotrader, reserved it, and then went into the dealership a couple of days later. Paul, the salesman at the Ipswich showroom was really professional and explained everything to us. Unfortunately, we couldn’t drive the car away on the same day as it was a bank holiday and the car was missing its V5 document. This meant we had to return a day later to collect the car and go to the post office to get the V5 sorted out.The car appears to be in excellent condition and we are really happy with our purchase.
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Welcome to Integrity Automotive - Your Premier Used Car Dealership and Service Center in Ipswich!
Discover Ipswich's leading used car dealership and car service centre at Integrity Automotive. With years of experience, we've become the go-to destination for high-quality pre-owned vehicles and reliable automotive services.
Integrity Automotive is your trusted source for top-notch, pre-owned cars in Ipswich. Each vehicle in our inventory undergoes a meticulous inspection, ensuring you get the highest quality for your investment.
As the preferred used car dealership in Ipswich, our state-of-the-art service centre is staffed with skilled technicians ready to handle everything from routine maintenance to complex repairs. Your vehicle is in good hands with Ipswich's top automotive service provider.
At Integrity Automotive, we prioritise customer satisfaction. Our friendly and knowledgeable team is dedicated to making your experience seamless and enjoyable, from browsing our Ipswich showroom to post-purchase support.
As a proud member of the Ipswich community, Integrity Automotive is more than just a dealership; we're your neighbours. We believe in giving back and actively participate in local events and initiatives, reinforcing our commitment to Ipswich.
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