interflora.es

2.7
2.7 Based on 173 reviews

Con Interflora puedes realizar el envío de flores a domicilio en cualquier punto de España, ya que contamos con más de 1.400 floristerías asociadas en todo el territorio español, incluyendo Península e Islas Baleares y Canarias. Si quieres hacer un enví...

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Average Rating

2.7

/
5

173 Reviews

5 Star
35%
4 Star
5%
3 Star
4%
2 Star
3%
1 Star
53%

All Reviews

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Review Time

dalicandy45
Numerous issues on the site

There are too many problems on the site. I did not receive a confirmation email for my purchase, leading to confusion and possibly placing the same order twice. The discount voucher pop-up doesn't work, as it fails to accept a password or credit card expiry date. Additionally, I can't receive an invoice without a CIF or NIF number. The site is filled with errors, which seems to be a common issue for websites in this region. The team really needs to focus more on the site's functionality rather than other priorities.

2
Date of experience: Nov 30, 2025
Puerca10
Numerous errors on the website!

There are too many issues on the website. I didn't receive a confirmation email for my purchase, which caused confusion and I might have accidentally placed the same order twice. The discount voucher pop-up is non-functional, as it doesn't accept a password or credit card expiry date. I also can't obtain an invoice without a CIF or NIF number. The site is riddled with errors, which appears to be a frequent problem for websites in this area. The team really needs to prioritize improving the site's functionality.

2
Date of experience: Nov 30, 2025
Lackerz_
Extremely poor service

Extremely poor service. They canceled the order that was supposed to be delivered today.

1
Date of experience: Nov 20, 2025
Nicolas Fisher
Awful delivery experience

I recently placed an order for flower delivery with a service for a birthday, booking and paying a week in advance with a confirmed delivery date. However, the flowers were not delivered on the agreed day but instead arrived the day after the birthday, when the recipient was unavailable—rendering the delivery pointless. To make matters worse, I was never informed of the delay. I had to call multiple times over the following week for an explanation. Eventually, they mentioned that due to subcontracting deliveries, they 'do the best they can' but cannot guarantee the delivery date confirmed at checkout. After all this, the only compensation offered was a discount on a future purchase, which is unacceptable since I won’t be ordering from them again. Their service was unreliable, poorly communicated, and costly. Overall, a deeply disappointing experience: Late delivery, no communication, unhelpful customer service, no meaningful compensation, and an admission that they cannot guarantee their promised delivery date. I strongly advise against using this service.

1
Date of experience: Nov 04, 2025
Cathy
Disastrous experience with the service

I made a purchase from the website on October 29, an order meant to be delivered the next day to a hospital (which is always open). Not only was the package never delivered, but I received two emails stating that no one was found. The worst part was dealing with the terrible customer service, which has yet to resolve the issue and refuses to refund a gift that was never delivered! I absolutely do not recommend this service. They don't respond to emails, are vague and unhelpful on messaging apps, and it's nearly impossible to reach them by phone! What a disaster.

1
Date of experience: Oct 29, 2025
Carolyn
Excellent delivery service.

The flower service was persistent in finalizing the delivery. I’m very pleased with the outcome.

5
Date of experience: Sep 21, 2025
Marina
Pleasant shop

Pleasant shop, I got a bouquet for my girlfriend. Affordable, and the flowers are decent for that price. I wish there were more options available. I will return next year!

4
Date of experience: Sep 12, 2025
Zelda F.
Order not delivered!

My order was not delivered! It was a birthday gift for my daughter. Also, it was nearly impossible to get in touch with them. I am very disappointed and want a refund as soon as possible. Do not order from this service!

1
Date of experience: Sep 06, 2025
Trent Wright
Stunning flowers!

The flowers were absolutely stunning and closely resembled the online photo. The delivery and card were timely. Thank you for delivering to a country estate.

4
Date of experience: Aug 19, 2025
Darby Foster
Another letdown.

Another birthday, another letdown. Every time I order from this service, there’s always an issue, and they never provide a positive experience. Incredibly poor customer service. You pay, and if you need any support at all, good luck.

1
Date of experience: Aug 18, 2025

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Business Details

  • Con Interflora puedes realizar el envío de flores a domicilio en cualquier punto de España, ya que contamos con más de 1.400 floristerías asociadas en todo el territorio español, incluyendo Península e Islas Baleares y Canarias.

    Si quieres hacer un envío internacional de flores y plantas, te lo ponemos fácil, ya que también estamos en más de 150 países.

    Todos nuestros ramos de flores y plantas son confeccionados en el día de la entrega. Tan solo tienes que elegir la franja horaria en la que quieres que se realice.

    Recuerda que siempre te llevas la garantía de servicio y calidad de una empresa con más de 65 años entregando flores a domicilio.

    📞 Lunes a sábado: 9-20h. Domingo: 9-18h.See more

  • email acliente@interflora.es
  • call 917444294
  • language https://interflora.es

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