Review Time
I have been a customer at Internet.bs for more than 12 years. When I registered with them 12 years ago, it was a decent registrar and among the cheapest.
After a new company took over this company several years ago, the quality of service deteriorated and the prices went up. Their prices are no longer competitive.
They started to extort money from their customers in 2024. So, I investigated this company. We were told that the new company was based in Britain. Yet the names on the support team are not English.
As far as I know, there is no one named Roy on the Internet.bs support team.
I am Japanese, and I live in Japan, but I have several Nepalese friends here. So I asked them where those people on the support team are likely from. They said that they are all from Nepal. One of them (female) might be from India (yet from Nepal as well), but all the others are definitely from Nepal. That's what they said.
I have nothing against Nepal, and I have a number of Nepalese friends. Being Nepalese does not necessarily mean that they are scammers. But our cases here do not seem that kind of case.
So I started to transfer my domains to another more trust-worthy registrar. They used to allow us to transfer expired domains, but suddenly they stopped me from transferring expired domains.
They told me to pay renewal fees first before I transfer expired domains. So I paid a renewal fee for one of the expired domains. Then I transferred it to another registrar.
In such a case, the registry considers the renewal at Internet.bs cancelled and refunds the renewal fee to Internet.bs, which then should be refunded to me. But Internet.bs did not.
When I asked for the refund of my renewal fee, they falsely claimed that the domain was renewed at Internet.bs. Actually it was renewed at the new registrar to which I transferred the domain.
I told Internet.bs that the renewal was cancelled by the registry, and that they must refund my renewal fee, but they stopped responding to my e-mail.
Internet.bs does anything to extort money from their customers. There are countless other registrars. I advise that anyone thinking of registering domains find an honest registrar.
I’ve been a client of a certain registrar for several years, but unfortunately, the quality of service has significantly dropped. Firstly, their prices are no longer competitive compared to other registrars, making it hard to justify remaining a customer. More concerning, I faced serious problems when attempting to transfer a domain. Twice, the Auth Code was rejected by the new registrar after five days, labeled as “incorrect.” During this time, the domain expired while still with the registrar. Once expired, the registrar immediately locked the domain, preventing access to the control panel to verify or reissue the Auth Code and complete the transfer. You end up being blocked from finalizing the transfer at a critical moment. After just a few days, the domain was pushed toward auction, yet I was told I could still “renew with us.” This feels less like assistance and more like being pressured into a renewal. My recommendation for anyone using this registrar: If you intend to move a domain, start at least two weeks before expiry — or think about avoiding this registrar entirely. A very disappointing experience after years as a customer.
After several years as a client, the service has really gone downhill. Their prices are no longer competitive, and I faced significant issues trying to transfer a domain. The Auth Code was rejected multiple times, causing the domain to expire. Once it expired, I was unable to access the control panel to resolve the issue, essentially blocking me from completing the transfer. It felt like I was being pressured to renew instead of receiving support. I advise anyone looking to transfer a domain to start well in advance or consider other registrars.
This has been the worst experience with a domain provider. My URL has been inactive for 14 days with no response to my emails! The chat support is ineffective. I've escalated the matter to the relevant authorities, and my legal team is now involved.
I’ve been using this service since 2016 after a previous provider lost its status. They helped me renew my domain successfully, and I’ve been pleased with the support. While the chat feature isn’t as convenient as phone support, it has always worked for me. I recommend this service for its great prices and reliable support.
The service was great until I encountered an issue. After nearly 10 years, they suddenly requested sensitive information without clear reasoning. Despite numerous attempts to reach customer support, I received minimal responses, and my request to transfer my domain has been ignored. It's disappointing when the service is otherwise good.
I've been with this service for many years and appreciate the free privacy settings that others charge for. They may not always have the cheapest initial offers, but their prices remain competitive over time. I’ve relied on them for over 16 years for all my domains and find them dependable and reasonably priced.
Claim your business profile now and gain access to all features and respond to customer reviews.
Buy your domain name the simple way. Search over 70 domain registrations including .com, .net, .eu, .biz and .us. Transfer your existing domain names for the lowest prices on the internet.
cycleplan.co.uk
24rent.fi
learndispatch.com
2xsavings.com
americanpawsclub.com
ngonde.com
hostbooks.com
goatinsurance.co.uk
instantpropfund.com
footufo.com
