irafinancial.com

4.5
4.5 Based on 201 reviews

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Average Rating

4.5

/
5

201 Reviews

5 Star
87%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
10%

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Josue Munoz
The ROBS process can be difficult for…

The ROBS process can be difficult for somebody with no prior experience to understand. Maria Esposito took the time and walked me through each step of the process. It was more than customer services, I could tell she genuinely cared. I appreciate her hard work and patience.

5
Date of experience: Mar 12, 2026
Vicente Garcia
The attention I received from Jenn B…

The attention I received from Jenn B was really good. She was knowledgeable and quick to handle my account.

5
Date of experience: Mar 11, 2026
Karen Mathes
Suvie Fogelman answered my questions…

Suvie Fogelman answered my questions quickly and provided great feedback. She was very patient with me on the phone and was wonderful.

5
Date of experience: Mar 10, 2026
Chris O'Leary
Nelza M once again did a fantastic job…

Nelza M once again did a fantastic job with my request. She was prompt, attentive and verified that all my documents were correct before the transaction took place. Thanks again Nelza.

5
Date of experience: Mar 09, 2026
Kevin Walker
Exceptional ROBS Experience with IRA Financial!

My experience with IRA Financial and especially Nelza Martins has been outstanding from start to finish. The entire ROBS process was handled with the utmost professionalism, clarity, and attention to detail. Nelza guided me through each step, providing timely updates and ensuring that every part of the transaction proceeded smoothly.What truly set this experience apart was the level of communication and personal attention — I never felt uncertain or rushed. Every question I had was addressed thoroughly, and the process of funding my C-Corporation business checking account was completed seamlessly.I am deeply appreciative of the expertise, patience, and dedication shown throughout the process. I highly recommend IRA Financial to anyone seeking a reliable and knowledgeable partner for their ROBS setup. It’s a pleasure to reach this exciting milestone with such capable support behind me.Thank you, IRA Financial and Nelza, for your exceptional professionalism and client care!

5
Date of experience: Mar 04, 2026
Holly
Tamara's service was extremely helpful…

Tamara's service was extremely helpful and supportive from start to finish. She was quick to respond and made the process easy and stress free. Tamara had a really positive, welcoming energy that made the whole experience feel comfortable and encouraging. She also did a great job guiding me through the next steps, explaining everything clearly so I knew exactly what to do moving forward. Overall, it was a smooth and reassuring experience.

5
Date of experience: Mar 03, 2026
April Eugene
The ROBS process was very efficient

The ROBS process was very efficient. Maria did a great job helping me navigate the process and answering all my questions

5
Date of experience: Mar 03, 2026
Andrew Draznin
Nelza was excellent

Nelza was excellent. This process is complex, IRAFinancial was the right one-stop shop for my ROBS program.

5
Date of experience: Mar 02, 2026
Doug J
Jenn Benitez is great!

Two years later and Jenn was a great help getting a Certificate of Incumbency for my LLC, which she had helped me with in getting a new Certificate of Good Standing for a Change of Address in 2024! Super attitude, excellent understanding of the system, and I enjoyed practicing my Spanish with her!

5
Date of experience: Feb 27, 2026
Giselle Govar
Clunky user interface, limited investment options, unhelpful service

I wanted to have a Roth IRA in a specialized investment area which involved a separate investment platform. Initially (about 5-6 years ago), though a bit clunky, I was able to invest in what I wanted and the reporting for the IRA's value was pretty easy to do. At that point, I would have rated IRA Financial "5". About two years ago, IRA Financial switched investment platforms for this investment. Since then, the service has fallen far short of my expectations or experience with the previous investment platform. Comparatively speaking, my investment choices are VERY limited, and many of the investments listed as "available to invest" are showing up with "no trades", "no market", etc. which I know is totally inaccurate. There is no explanation as to why, if they are listed on this new platform as being available to invest in, they are not tradeable. Getting to the investment platform is no longer intuitive. It is confusing at best. Reporting the value of the IRA is impossible at this point. When I click on the choices that IRA Financial personnel directed me to do via email, I get a blank screen with a tiny bit of writing that says, "No asset valuation found" or something similar. Repeated attempts to have IRA Financial simply EMAIL ME THE FORM so that can complete it have met with no success. Since it has been five years since I set up this IRA, I will look for alternatives that are more user-friendly and offer better customer service. What a pain.

2
Date of experience: Feb 26, 2026

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