island-4x4.co.uk

3.7
3.7 Based on 141 reviews

Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr......

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Average Rating

3.7

/
5

141 Reviews

5 Star
66%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
30%

Filtered Reviews

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Review Time

Cardew M.
GReat service and communication …

After noticing some bad reviews on here i was hesitant to use this shop. I emailed Sam and his responses was great. I decided to give it a go. They had the products I wanted in stock and was ready to ship to New Zealand. I received my products promptly.

5
Date of experience: Aug 15, 2024
Eve
Prompt response to email enquiry to…

Prompt response to email enquiry to source a particular oil seal. Online payment made and despatch was confirmed as immediate. Top service. Thanks

5
Date of experience: Aug 08, 2024
Brenda Lewis
reliable company

i have been using island 4 x 4 for a couple of years now and found them to be competitive with pricing and good delivery.

5
Date of experience: Aug 07, 2024
Neil
Lack of response really useless

Lack of response really useless

1
Date of experience: Aug 01, 2024
Reewon
I’ve had no trouble at all

I’ve had no trouble at all, ordered a substantial value of parts and they came on time perfectly packaged both times. Friendly courier both times. Had a question, rang up for advice my call was answered I wasn’t rushed on the phone. I emailed as I was an invoice missing, email straight back the same day with a pdf of the invoice. No complaints whatsoever from me, cheapest Britparts around. I would definitely recommend Island 4x4.

5
Date of experience: Jul 11, 2024
Martin Wright
Awesome customer service

Had a problem with a badly manufactured part. Unfortunately, due to Brexit, there are loads of potential issues with sending it back and forth to Europe. Sales couldn't have been more helpful and, once I'd agreed to get local machine shop to fix the problem, I had a full refund. That's the way to do it!Thanks again.

5
Date of experience: Jul 04, 2024
thomaoc
Couldn’t do the decent thing

Couldn’t do the decent thing. Courier lost the ordered item and Island 4x4 just kept saying that DPD are investigating. My contract was with island not DPD. I shouldn’t have to pay. This has had a big impact on my travel and now my work and will go on for who knows how long, as I can’t afford to purchase another item until I get a refund. Judging by the amount of negative reviews on trustpilot, I doubt island 4x4 care. I won’t be using them again. Buyer beware.

1
Date of experience: May 29, 2024
Asher B.
Excellent service

Stupidly I ordered something from this website without doing as instructed and checking with them first as it was special order. Needn't have worried though as when I did check, they had already ordered it and it would be delivered to me in a couple of days. True to their word it was - Good communication throughout and at a good price too. Excellent service received, thank you very much

5
Date of experience: May 17, 2024
TheSpideyZ
Received a broken expensive part with…

Received a broken expensive part with no signs of mishandling, however, Island 4x4 does not respond to emails or messages. This is not the first time I have had issues with them, but Island 4x4 always avoid responsibilities. I am done with this seller and I am not recommending anyone to do business with them.

1
Date of experience: Apr 22, 2024
iSwoze_dmcPVP22
Received a Range Rover broken part due…

Received a Range Rover broken part due to poor packaging, was very expensive cost £459.99 + tax and is useless as broken,no response to numerous emails and calls, tried emailing and calling multiple times for several days, They still have not sent me a return form. I am currently seriously out of pocket because of this firm. SUGGEST OTHERS BUY FROM ANOTHER FIRM USE ONE THAT HAS SOME ACTUAL SERVICE, THAT HONOR RETURNS POLICIES, AND THAT USE PROPER PACKAGING.

1
Date of experience: Apr 17, 2024

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Business Details

  • Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr...

  • language https://www.island-4x4.co.uk

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