island-4x4.co.uk

3.7
3.7 Based on 141 reviews

Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr......

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Average Rating

3.7

/
5

141 Reviews

5 Star
66%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
30%

Filtered Reviews

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Review Time

Anderson C.
Recommend

Always competitive with super quick delivery.Always have items on shelf.Can't do enough for you

5
Date of experience: Oct 24, 2024
Joseph
Really happy with the advice and…

Really happy with the advice and service I got from these guys. Emailed for advice on a EGR cooler and valve, very quick response with part number, price and delivery time. Delivery was super quick and really can’t fault them.

5
Date of experience: Oct 21, 2024
Laurence Cooper
Speedy

Excellent service. Ordered a oil filter for my RR. Placed the order yesterday at 13:17 and arrived today 13:40. Can't ask for better service.

5
Date of experience: Oct 18, 2024
4 bolt power steering box

Hi i ordered through my son a 4Bolt Adwest Power Steering Box from Island4x4 wednesday16.10.2024 and it was delivered to me Friday 18.10.2024 all at a very good price .A big well done to ISLAND 4X4 and keep it up as i have two defenders and will get back again!Best regards

5
Date of experience: Oct 18, 2024
Newt Anderson
Part damage, no email response, part authenticity not proven

I had a very disappointing experience with Island 4x4 (Kent) Ltd. I ordered a set of air suspension struts (Discovery 4), but it arrived damaged. The seller claimed the damage was due to prolonged storage and agreed to send replacement parts if I paid for the shipping costs, which I did via PayPal. However, the communication throughout this process was extremely poor.Despite several attempts to follow up I received no response confirming the shipment or providing an update on the delivery. They completely ignored my emails after payment was sent. This lack of response is unacceptable, especially after I followed all their instructions and paid promptly.Additionally, the seller claims that these parts are original BWI components. However, they have not provided any proof to substantiate these claims, which raises concerns about the authenticity and quality of the products they sell.Given this overall experience—damaged parts, lack of communication, and no proof of authenticity—I will never order from them again. I would advise others to be cautious when considering this seller. Very bad service.

1
Date of experience: Oct 13, 2024
Clarence Anderson
Fast

Fast, reliable, quality products. Have been a client for more than dozen years.

5
Date of experience: Oct 11, 2024
Fleur Fisher
Hei good service .

Hei , a lot of parts available . Good prices . Always correct parts .

5
Date of experience: Oct 08, 2024
Dreadful Customer Service

I purchased a Genuine Defender windscreen seal, when I tried to fit it the part was a lot too big. I contacted Island who stated that they were stopping selling the genuine ones as they were getting too many returned. They asked that I package the part so that they could organise for DPD to collect. A month later when nothing had happened I emailed but got no response. I therefore opened a dispute through my Credit Card company which they have disputed stating that it is my responsibility to get it to them, this is despite agreeing that they have had lots of problems with these seals and they would have it collected.

1
Date of experience: Sep 25, 2024
May Johnson
very quick and comprehensive response…

very quick and comprehensive response for a part I'm looking for. thank you

5
Date of experience: Sep 06, 2024
Hayden Morris
Good pricing and prompt service

Been ordering some parts for a front steering rebuild on a 25yr Disco 2, helpful and had all the bits!

5
Date of experience: Aug 22, 2024

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Business Details

  • Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr...

  • language https://www.island-4x4.co.uk

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