Review Time
Hi i ordered through my son a 4Bolt Adwest Power Steering Box from Island4x4 wednesday16.10.2024 and it was delivered to me Friday 18.10.2024 all at a very good price .A big well done to ISLAND 4X4 and keep it up as i have two defenders and will get back again!Best regards
I had a very disappointing experience with Island 4x4 (Kent) Ltd. I ordered a set of air suspension struts (Discovery 4), but it arrived damaged. The seller claimed the damage was due to prolonged storage and agreed to send replacement parts if I paid for the shipping costs, which I did via PayPal. However, the communication throughout this process was extremely poor.Despite several attempts to follow up I received no response confirming the shipment or providing an update on the delivery. They completely ignored my emails after payment was sent. This lack of response is unacceptable, especially after I followed all their instructions and paid promptly.Additionally, the seller claims that these parts are original BWI components. However, they have not provided any proof to substantiate these claims, which raises concerns about the authenticity and quality of the products they sell.Given this overall experience—damaged parts, lack of communication, and no proof of authenticity—I will never order from them again. I would advise others to be cautious when considering this seller. Very bad service.
I purchased a Genuine Defender windscreen seal, when I tried to fit it the part was a lot too big. I contacted Island who stated that they were stopping selling the genuine ones as they were getting too many returned. They asked that I package the part so that they could organise for DPD to collect. A month later when nothing had happened I emailed but got no response. I therefore opened a dispute through my Credit Card company which they have disputed stating that it is my responsibility to get it to them, this is despite agreeing that they have had lots of problems with these seals and they would have it collected.
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Land Rover parts, Land Rover spares, Range Rover parts and accessories for Freelander, Discovery, Defender and Series models. UK and worldwide mail order. Competitive prices. Land Rover parts, Land Rover spares, Range Rover parts and accessories for Fr...
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