it.tempur.com

3.6
3.6 Based on 21 reviews

Tempur offre una gamma di materassi, cuscini, letti e altri prodotti unici per alleviare la pressione. Scopri sul nostro sito perché i prodotti Tempur sono riconosciuti come la più grande innovazione nella tecnologia del sonno negli ultimi 75 anni....

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Average Rating

3.6

/
5

21 Reviews

5 Star
62%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Sam Wong
The product is good but their communication regarding shipments is quite frustrating. Tempur often f

The product is good but their communication regarding shipments is quite frustrating.
Tempur often fails to send out dispatch notifications. I only found out a package had arrived because my forwarder notified me, and now I have to contact customer service just to figure out which order it belongs to.
This is not the first time this has happened. While the products are 5-star, the logistics communication is lacking. I hope Tempur Italy can automate their shipping alerts to ensure customers are kept in the loop.

1
Date of experience: Feb 08, 2026
Sam Wong
Great products, but shipping notifications need urgent improvement

The product is good but their communication regarding shipments is quite frustrating.Tempur often fails to send out dispatch notifications. I only found out a package had arrived because my forwarder notified me, and now I have to contact customer service just to figure out which order it belongs to.This is not the first time this has happened. While the products are 5-star, the logistics communication is lacking. I hope Tempur Italy can automate their shipping alerts to ensure customers are kept in the loop.

1
Date of experience: Feb 07, 2026
MiamSs42
Customer service very good

Customer service very good

5
Date of experience: Jan 13, 2025
My order is pillow,but arrival item is…

My order is pillow,but arrival item is catalog (1 carton)Customer service reply to me that they will dispatch the correct goods after the reopening of their warehouse in January.Well…..already 1/3…..I still not know that when will arrange to me🤷🏻‍♀️until now I still not get any information about courier no.

1
Date of experience: Dec 26, 2024
The web shop is simple to use

The web shop is simple to use. Yet due to unknown reason, the goods sometimes were not available but will be available after few minutes using another device to enter the shop.

4
Date of experience: Dec 14, 2024
Holden Rogers
This pillow can adjust to the shape of…

This pillow can adjust to the shape of my head and neck, providing excellent support. Whether I sleep on my back or side, I can maintain a natural curvature of my cervical spine, and I wake up in the morning without feeling stiff.Additionally, the softness and breathability of the pillow make for a more comfortable night’s sleep. Overall, this pillow performs exceptionally well in terms of comfort, making it particularly suitable for those who need good neck support. Highly recommended!

5
Date of experience: Sep 07, 2024
_skyrazz_42
the pillow is so good

the pillow is so good, i bought one for myself before. this time is for my husband. He loves it too

5
Date of experience: Apr 23, 2024
NT38
Fast delivery and the most comfortable…

Fast delivery and the most comfortable pillow in the world

5
Date of experience: Apr 21, 2024
Alexis Ray
Cuscino top

Cuscino top

5
Date of experience: Apr 21, 2024
FWIIZ31
Efficiente

5
Date of experience: Feb 09, 2024

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Business Details

  • Tempur offre una gamma di materassi, cuscini, letti e altri prodotti unici per alleviare la pressione. Scopri sul nostro sito perché i prodotti Tempur sono riconosciuti come la più grande innovazione nella tecnologia del sonno negli ultimi 75 anni.

  • email ecommerce.italia@tempur.it
  • call 024896751
  • language https://it.tempur.com

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