Review Time
Just avoid using this platform. You can read their public forum, literally hundreds of people waiting for a payout for over 8-12 weeks, completely insane. And Itch will eat an unbeliavable margin of your profits through fees, it's crazyAnd the best part: they can just suspend your account at anytime saying you are involved in fraudulent activities (you are just selling games and ebooks) without providing any kind of evidence or proof. Just to ban your account and steal your money.Terrible platform controlled by scammers.
- Requires everything to be DRM free because unlike Steam they get it that DRM is spam!- Allows you to choose their payment cut, can be anywhere from 0%-100% (also unlike GOG, which takes a 30% cut just like Steam does)- No vetting process, open to all (unlike GOG, which has a vetting process that's arguably even more strict than Steam)- Isn't uptight about copyright and doesn't come down on fan games and stuff of the like - because it's run by actual people and not by dumb AIs!and thankfully they're trying to give up scummy violin destroying Paypal and the other fascist payment processors, so despite all of this I think they're trying their best to make things right as they don't like what's happening either.
In my humble opinion, platforms ideally should value fans and make things convenient for loyal customers or creators. Not tease fans and inconvenience them with overzealous censorship that chase creators away.Creators funds can be stolen or frozen with little to no warning. Creators can get de-index even if they didn't break any rules.
Customer service is painfully slow and gloriously incompetent. This is what happens when you go the way Itch did. A once great community lost its way and has no moral or ethical compass to find it. I don't imagine the future for Itch is very bright. Hopefully a new community takes its place and soon.
I've been running into an issue concerning several of my games not showing up in the search results. This issue began on August 10 and is still going on, even to this day. I suspect that some of my games have been de-indexed/delisted, without reason or warning, and I'm not sure why. I try to be as courteous as possible, I try to follow all the rules, I don't try to make trouble, and I try to be supportive of other devs, but for some reason, it seems that several of my games have been made invisible. The following games that have been affected are as follows: Stranded, Alone, The Mystery Of The Rebels, The Mystery Of The Rebels 2, The Mystery Of The Rebels 3, The Mystery Of The Rebels 4, 57, and Pre-Releases, which was the newest one that I had uploaded. This is disheartening, as the purpose for uploading the last mentioned game page was so people could try out the games that I had been working on, if they wanted to. I even added a prototype for one of my other games, but it's not even being seen because of this. It's also upsetting that an entire game series (The Mystery Of The Rebels series) and the teaser for it (57) has been made invisible. When typing in the titles specifically, they do not show up on the site. It's a mystery game series, and it has no nudity or anything like that. None of my games have that. I put so much work into that series, and for it to be made unseen is depressing. I've reached out several times regarding this matter and I have yet to see any response or to see it being resolved. Now, I know that they had fixed the issue for other people who have experienced this. Why can't they resolve it for me? I feel like they're ignoring my inquiries regarding the matter, and it makes me feel devalued as a creative, a game developer, and as an individual. I put a lot of work into my projects, and just because they're not like everyone else's, doesn't mean that they shouldn't be seen. There is nothing suggestive in these games and there is no NSFW content of any kind in these games whatsoever, especially Stranded, which is actually suitable for general audiences, and yet, it's been made unseen to the public. Today, I decided to post a dev log about Stranded, and it did not show up on the dev log page on the site. I feel that my games are being hidden unjustly without reason or warning, and I want it fixed. Now, this is at least the third time that I've inquired about this. All I get is an automated response. It truly makes me feel devalued as an individual.
Absolutely trashy standards. They set up and welcome certain games then the moment visa says no no, they cave completely. Ruining free speech and caving to a monopoly. Even worse removing already bought items from peoples libraries. Should be and might be illegal.
They are scammers. Itch.io is not legit. I've waited for 15 days to receive my first payout, they just answered:You have been permanently suspended for fraudulent activities. Cease use of all services on itch.io immediately. This decision will not be reversed.They didn't provide any kind of detail or explanation, the money was just stolen. They just reserve the right to ban you and retain the money, total scam. I was selling digital products (created by myself and automatically delivered after the sale), how could it be a fraud? The only fraudster here is ITCH.IO - A complete SCAM, total amateur and offensive support, avoid like the plague!
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