itsnormal.com

4.6
4.6 Based on 201 reviews

Making sexual wellness a reality for all....

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Average Rating

4.6

/
5

201 Reviews

5 Star
83%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Amira Stephens
Life changing

5
Date of experience: Nov 07, 2022
deathwalker40423
They were so helpful when something…

They were so helpful when something went wrong and they took accountability for their part and there was a lot of effort to make amends

5
Date of experience: Nov 01, 2022
Madeleine L.
Customer service wont contact me back

i genuinely love the aesthetics and incentives of this company but i ordered a frankie and a couple more items around 6 days ago and the normal team said it will be around a week for me to get notices about shipping, ive tried emailing the team twice but i still havent gotten back any reply.I dont have any updates and i cant contact the team pls help.......... i just wanna talk 😭update: i got notice that shipping IS on its way but still the way the customer service team ghosted me was kinda nerve wrecking

4
Date of experience: Oct 25, 2022
Ronnie P.
Love the products

Love the products, and I love the whole concept of this company.

5
Date of experience: Oct 22, 2022
Jason L.
Easy to find guides on products.

Easy to find guides on products.Simple instructions.Easy to follow content.Bright and vibrant products that make you smile 😉😉

5
Date of experience: Oct 21, 2022
THE BEST toy I’ve ever used

THE BEST toy I’ve ever used, the shape is perfect and comfortable, not over stimulating. It’s amazing. Thank you

5
Date of experience: Oct 20, 2022
Elizabeth B.
Fast shipping, fun new toys

Shipping was fast and discrete, the packaging is great and so far happy with my new toys!

5
Date of experience: Oct 20, 2022
JW15
Faulty Product + Poor Customer Service

My Frankie product will not charge anymore after leaving it on the charger for hours. Just keeps dying after only a few months of having it. Reached out in regards to warranty and have not heard back in 3 days when they are supposed to have great customer service. Very disappointed.

1
Date of experience: Oct 19, 2022
ItzStichGamer
I love both toys I’ve got a lot

I love both toys I’ve got a lot, they come in cute packaging and shipping was quite quick. A little while ago I had trouble with a discount code and I dealt with a girl named Summer. She was incredible and helped me out with it

5
Date of experience: Oct 15, 2022
Brenda Walker
Piper vibrator

I bought the piper vibrator, the vibrations within the larger part of the toy are great 5 stars! However I found the shorter part of the toy slightly awkward to hit the right spot of the clitoris and not enough vibrations coming through it to give enough clitoral stimulation while using the larger part vaginally

3
Date of experience: Oct 13, 2022

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