itsnormal.com

4.6
4.6 Based on 201 reviews

Making sexual wellness a reality for all....

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Average Rating

4.6

/
5

201 Reviews

5 Star
83%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Janet W
Bought the Flynn based on the information provided which showed 10 settings. The actual toy I got ha

Bought the Flynn based on the information provided which showed 10 settings. The actual toy I got had 4 functions. When I approached them saying I was disappointed and not happy with it they apologised and just updated the information on the website. That doesn’t help me with a toy that is underwhelming. Don’t bother.

1
Date of experience: Mar 27, 2026
Janet W
False advertising, disappointing reality

Bought the Flynn based on the information provided which showed 10 settings. The actual toy I got had 4 functions. When I approached them saying I was disappointed and not happy with it they apologised and just updated the information on the website. That doesn’t help me with a toy that is underwhelming. Don’t bother.

1
Date of experience: Mar 27, 2026
mariah Gea
Untrustworthy Brand Practices

If the way they handle their partnerships is anything like the satisfaction their products deliver… let’s just say both must be embarrassingly disappointing

1
Date of experience: Aug 25, 2025
Don't expect these products to last

Don't expect these products to last. Stopped working after one year with minimal use. No replacement from the company, just a 30% discount code so you can get ripped off again. Stick with reputable brands who stand by their product for more than one year.

2
Date of experience: Apr 25, 2025
Gladys Cooper
Over all not satisfying

The stores are quite satisfying, and they offer some high-quality items. However, the payment method for members is complicated. Mobile payments and Apple Pay are not accepted, and members can only use the card registered in the app to pay for points. Why should they make this so complicated? It’s kind of weird! Additionally, the app is not very useful at all.

2
Date of experience: Dec 05, 2024
Flynn Walker
DO NOT BUY!!

DO NOT BUY!!! Overpriced, faulty product plastered in fancy packaging and cheap celebrity endorsements. The option A kit is flimsy, slippery/ not secure and not sexy to use or look at. I asked for a refund because I don’t trust their other products and they refused. Don’t waste your money!!!!

1
Date of experience: Apr 23, 2024
Hugh Taylor
Really good service and products

Really efficient purchase and postage and email coms. Purchases are great, what they say they are, what they say they do.

5
Date of experience: Oct 31, 2023
AJ96
normal is the best thing that has…

normal is the best thing that has happened to me there are really good things I have never experienced anything bad what normal # love normal

5
Date of experience: Sep 21, 2023
Maria S.
Ingen is

Vi var med klassen, ingen is😪

1
Date of experience: Feb 09, 2023
Maddox B.
LOOOOOVVVVEEE THEM

I don’t go anywhere else for my toys! I originally bought the Quinn and after using and deciding it wasn’t the right fit I contacted and heard back almost immediately. The went above and beyond to help the matter out and in return I bought the Frankie (the best).. Great customer service, great response timing, and GREAT TOYS. Also will add that the battery life is amazing, the material is amazing, everything, just amazing!!

5
Date of experience: Jan 30, 2023

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