Name: jackpotcitycasino.com
Telephone: 000000000
Rating: 3.5

MA Guest

1 year ago

Awesome

Daily 10 free spin so awesome n giving $5 cash bonus on birthdays

Date of experience: Oct 31, 2024

MR Guest

1 year ago

Enjoyed the games and won some money

Date of experience: Oct 09, 2024

Peter Guest

1 year ago

Long time user, AVOID! Glitchy app, deposit bonuses never load(multiple times), C/S are absolutely u

Played on here for years,just gets worse. The absolute worst customer experience I've ever experienced... Claim u get "Free Spins' with deposit, but they never load. Tried the app, mobile, iOS - Android.,..Their hellish support chat is LITERALLY the only recourse you have when a problem arises(not IF, when). I wouldn't wish this on my enemy, it is a test in patience and torturous. I've had up to 18 people ahead of me on the chat, waited hours for my turn only to be mysteriously disconnected, and have to start all over, and repeat.My fear that I was being kicked off on purpose was shown to be true when their agent disconnected mid convo cuz I wanted actual help and not BS. I was polite and they just kicked me off. They " say" they escalate it and "wait 24-48hrs for email back". Lies!!(Nobody replies, ever. Been waiting since July '24 and have sent several since... ) I have proof of all I am saying here too. I never got an email back, ever, or the spins.Spend your money elsewhere where there's agents who do their job and don't make you want to pull your hair out! This is not a one-off experience, but a pattern. AVOID!

Date of experience: Aug 14, 2024

Kim Bos Guest

1 year ago

Wonderful experience

Date of experience: Aug 10, 2024

Sid Guest

1 year ago

Scammed me out$1000 couldn’t cash out

On any online casinos they are a scam!!! Go to ur local casino. These online casinos set the RTP to make u lose, they’ll take ur moneytheir wager deals are a scam. All they need is a few hundred bucks from ppl and their set for life.