Review Time
Jalisa say what they mean They stand on/by their word. Customer service effectiveness and fast delivery ,staying in consistent communication until package is delivered and after. Make sure you have received and are happy 😃 with product. Not to mention the quality of each unit I have purchased. So far I have 3 am waiting on another unit to be delivered. Once received I SHALL be ordering more 2/3 per month.
I just purchased my first product and it didn’t arrive to the correct address, but I thank God for Jaliza for making it right and easy to figure out what the problem was. I’m very satisfied with the product and I will definitely be ordering another one very soon thank you for working with me and I look forward to working and supporting your business.
The experience ordering a Jaliza wig was exemplary. I ordered a full braided knotless wig and I did not like the color I ordered. I called customer service and they gave me an option of a refund or replacement. I replaced my wig with another full knotless and it is perfect! The color is vibrant and the feel is amazing! It! It's so soft and it was so easy to fit my crown with adjustable straps. I would not hesitate to purchase another!!!!! Customer service was so helpful! They truly made the replacement procedure an easy one!!!!!
Let me first say I'm not a review person I usually don't write them but my experience was so heartfelt I had to share it. I am a truck driver and it's hard to look good on the road and I count on the quality of Jaliza's braided wigs to keep me looking fabulous! I ordered the wig but didn't get home until weeks later to retrieve it. Then I discovered I ordered the wrong color! I contacted customer service about exchanging the unit they said no problem I sent pictures and they told me to return it in 7 days unfortunately you can't just pull a truck up to a post office so that took another couple of weeks. I contacted them with the issue and they were glad to help. Jaliza, was very patient and work with me through the process. I was finally able to return the unit, then I find out that my color was out of stock. My heart dropped until they explain that they would upgrade my wig in the color I wanted for no additional charge! Amazing!!! This review is not about the wig as it is about how they treated me like a real person that cared about my concerns and treated me with respect like they valued me as a customer and that's what I appreciated the most. And I will reciprocate by being a loyal customer!❤️
This review is based only on responsiveness to an ordering issue. I accidentally made a purchase that I was not ready to make. I immediately reached out to support to request a cancellation of the order. I went to bed and when I woke up I had a response that the order was cancelled. Since then I ordered the unit and I am waiting for delivery. It was over $340 so I pray that it does not disappoint. I will definitely post after I get it
I recieved my wig. I needed a small and the 121 strands was a bit much for me but the wig is amazing I have already ordered a wig from jaliza. Reaching out to there customer service was an amazing experience they can teach some of our us customer service people a thing or to. They accomate as much as they can to satisfy what you are needing.
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JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.See more
