japancandystore.com

4.2
4.2 Based on 508 reviews

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Average Rating

4.2

/
5

508 Reviews

5 Star
67%
4 Star
14%
3 Star
4%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

AC46
amazing yummy snacks

amazing yummy snacks, love the variety

5
Date of experience: Sep 09, 2020
Sky Powell
I like to buy at Japancandy Store

I like to buy at Japancandy Store. It is cheap and fast delivery.

5
Date of experience: Sep 09, 2020
Max Shaw
Great I would love to try this

5
Date of experience: Sep 09, 2020
leon5758
Really good snacks and customer help

5
Date of experience: Sep 09, 2020
Reewon
Out of stock

They seem to have a bunch of good candies and treats although i have never tried Japanese candies or bought from here because it seems like most of the stuff i want is out of stock, also seems as if almost more than half of these treats are out of stock but if the stuff i want appears to be in stock and i actually receive it my 2 stars will turn into 4.

2
Date of experience: Sep 04, 2020
ApaZ_49
Ordered on March 30 2020 still no…

Ordered on March 30 2020 still no order, they keep telling me it's on the way.

1
Date of experience: Aug 15, 2020
Elouche67
Still haven't received my order 🙄

I placed an order on 17th of March and I still haven't received my order. It has almost been 5 months!!! I should have received it in April. It probably wasn't even shipped.

1
Date of experience: Aug 10, 2020
Waiting over 3 months for my order

Ordered a lot of fancy Pocky back in late April 2020. It's now late July. There are no updates from the mail service either abroad or in the U.S. after checking the tracking information. Customer service isn't much better and it's not reassuring to be told to just wait. Is there no contact with the mail carrier service?My order is stuck in limbo - who knows where? I'm worried about the expiration date on the snacks I bought. It's a major waste of time and I'm very regretful of spending my money here. I know that if my order ever arrives, it will be a hot mess, especially in this summer heat. I may end up having to toss the whole thing in the trash, which is infuriating because of how much I spent.I don't plan on purchasing from this site ever again. I don't recommend anyone spend their money here.I've ordered candy from similar sites after purchasing from Japan Candy Store. Those were also shipped from Asia and arrived promptly and in pristine condition.

1
Date of experience: Jul 28, 2020
Lexi
It took over 3 months for them to ship…

It took over 3 months for them to ship my items. Their response to me when i contacted them was to "just wait longer!" Poor customer service.

1
Date of experience: Jul 27, 2020
JB86
3 month wait & poor customer service

Shipping confirmed on Apr. 27, 2020, yet it didn't arrive until July 13, 2020. Tracking had very little info & no updates for months. I asked for a refund 2 months after I ordered and was denied. I understand the pandemic delayed things, but I do not recommend ordering through this company.

1
Date of experience: Jul 27, 2020

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