Review Time
I love Jiffy! I have placed several orders with this company and every time my orders are received very quickly. I have only once had an issue where an item I ordered was missing. I reported and within a couple days received my missing item with no questions or pushback which absolutely put my mind at ease. I will continue to order!
Jiffy is always quick with my orders and they have the best customer service! When filling out my tax exempt form, I accidentally wrote the sign date as the year 1999. They emailed me about it, showing so much patience. I explained to them I was with my little one when filling it out and I accidentally signed my birth year rather than 2024. The fellow that was assisting me was so gracious. I was at first embarrassed about the mistake but he helped me laugh it off. They are attentive and caring for their customers and it’s something I love about them!
The transfers are poor quality. The red was orange. I've ordered the same image previously and the transfer looked great. I had Half of my gang sheets missing. I contacted them at 8am & it took a 2 hours to talk to someone on chat. I tried to contact them again at 5pm to get an update because they promised they would be shipped that day and delivered the next day. I could not get anyone on chat and it kept kicking me out. Status still shows they have not shipped so I am going to lose several hundred dollars because they would not replace my transfers on time. The customer service is awful.
I have been using JiffyShirts for some time, but with this incident I will no longer be shopping at JiffyShirts. I ordered shirts, DTF Transfers and UVDTF Gang Sheets, however I only received shirts and the DTF transfers. I never received the Gang Sheets and it took a long time to get any customer support. So I had to order the Gang Sheet from another store so that I can complete a customer order. Since I never got a response I had filed a charge back with my credit and only than which was two weeks later did JiffyShirts finally respond to me. Two weeks is unacceptable, and I can't rely on this type of customer support when I have customer orders myself to fulfill. My chargeback was denied because JiffyShirts is claiming that they did deliver the Gang sheets but I still to this day do not have the Gang sheets and lost this money. They pretty much stole from me so I cannot recommend this store to anyone.
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