Review Time
I placed one order and it went great, so I put in a larger one, and it went terribly. We are at 10 days since I placed the order, and the shipping carrier never got the package, and EVERY time I reach out about they just send the trascking info like that is a solution; it shouws the carrier never got the package.The order is gone from my profile like it doesnt exist, and there has been no communcaiton with Jiffy except them giving me a $10 credit for things being late. Seriously? It's not late, you NEVER SHIPPED IT. I will never rely on a site like this for my business needs again. Beyond unprofessional.
70% of the DTF transfers I’ve gotten from jiffy have been complete garbage. Either wouldn’t stick at the exact same spots on the same print sheets, DTF sheets came stuck together and or tearing apart. I do not recommend getting dtfs from them but the blanks are the only thing worth it tbh!
I was told one shipping price and was charged more than quoted. I was sent a 20% discount code that didn't work. There is no way to call the company. Tried to contact through chat and was told I would be emailed within 24 hours. I was not. Contacted them again and was told within 24 hours meant 3 business days. Never heard of that before. Customer service was sarcastic and rude. Will not order with them again. Would not recommend.
This is my 8th order. When your building your order they boast "Next day arrival" "Will arrive tomorrow" " Checking nearest warehouse for inventory" and it never fails, there's ALWAYS some excuse or "delay" that your order will NOT indeed arrive in the time shown. I've order late at night, early mornings and even mid day multiple times and they use the same copy and paste excuse of the time of day you ordered caused the delay. Or their new excuse, "there was a warehouse delay". This should absolutely be against the law that they bait you with quick shipping. NEVER AGAIN. Taking my business to bulkapparel.com.
Jiffy Shirts used to be great. Not sure what has happened in the last year, but the service is terrible now. Unreliable delivery dates, missing items, messed up DTF prints. And then it's impossible to ever get a response or any help from customer service. I really hope they see this and actually do something to change it.
This is actually sad but it had to be written. Jiffy used to be my Go To. However as of lately, either employees changed, or it’s managed by someone else. They are not FAST at shipping and you can’t get in touch with anymore. They don’t have an 800 number and use AI to communicate via their contact us section online. Please save yourself the time and trouble. My tracking still says have not received itemFrom sender. I’ve been emailing them every day! At this point I’m about to put in a request with my bank for fraud.
Jiffy doesn't have live customer services and turnaround times for emails are 4-5 days. Their AI on their website isn't actual AI, but old school an old school autoresponder that will give the same generic replies regardless of your questions. They don't provide any heating instructions on the transfers when you get them. Additionally, the quality of my transfers were very poor, with some missing full pieces of the images due to be scratched off before I received them. Incredibly poor and unreliable service.
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