jigsawfinance.com

4.9
4.9 Based on 40 reviews

Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal ser...

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Average Rating

4.9

/
5

40 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Claire Airton
Jigsaw finance have excellent communication and customer service during the purchasing process. Howe

Jigsaw finance have excellent communication and customer service during the purchasing process. However, if you have any after sales issue, you will never get hold of anybody. The phone lines for complaints is just an answer machine, despite me leaving multiple messages nobody has ever returned my calls. I first emailed with a complaint in November 2025, by February this has not been responded to. I emailed again in February 2026 (after countless voicemails left). Someone did reply to tell me that my issue had been resolved - the issue hasn't been resolved and I am yet to have a response to my follow up email. There is absolutely no consideration for customers once the deals have been set up.

The finance I have in place is with a company who also have TERRIBLE post sales customer service and my issue with the finance company has now been escalated to the Ombudsman.

1
Date of experience: Feb 21, 2026
Claire Airton
Terrible post sale customer service

Jigsaw finance have excellent communication and customer service during the purchasing process. However, if you have any after sales issue, you will never get hold of anybody. The phone lines for complaints is just an answer machine, despite me leaving multiple messages nobody has ever returned my calls. I first emailed with a complaint in November 2025, by February this has not been responded to. I emailed again in February 2026 (after countless voicemails left). Someone did reply to tell me that my issue had been resolved - the issue hasn't been resolved and I am yet to have a response to my follow up email. There is absolutely no consideration for customers once the deals have been set up.The finance I have in place is with a company who also have TERRIBLE post sales customer service and my issue with the finance company has now been escalated to the Ombudsman.

1
Date of experience: Feb 21, 2026
Robert Selvey
Excellent services very efficient and…

Excellent services very efficient and always kept up to date along the way. Went above and beyond to get the job done. Will definitely use again.

5
Date of experience: Feb 20, 2026
Anthony
Really helpful ..lovely guy very happy…

Really helpful ..lovely guy very happy with the whole process.no problems at all thank you very much

5
Date of experience: Feb 18, 2026
Ebenezer
My experience was awesome!

My experience was awesome!

5
Date of experience: Feb 18, 2026
Stellar Motor Co Ltd
fantastic customer service always a…

fantastic customer service always a pleasure to work with reece and his oustanding respone time cant fault him and his team . highly recomended

5
Date of experience: Feb 16, 2026
Riley Doyle
Very easy and straightforward to…

Very easy and straightforward to organise a finance deal with the help of Andy Gibson through jigsaw finance

5
Date of experience: Feb 14, 2026
Chris Getheridge
Down to earth professional service…

Down to earth professional service which enabled me to achieve the loan that I wanted on the best possible terms. I was guided every step of the way by Keiren who knew exactly what it was I wanted and went out of his way to help me find it. This is the second time I have had Jigsaw help me and I would not hesitate to advise my family and friends to use them.

5
Date of experience: Feb 13, 2026
ben watt
Easy and Stright forward to deal with

Easy and Stright forward to deal with, kept me well informed through the whole process. Top tier service

5
Date of experience: Feb 10, 2026
avril
Just Amazing 👏 the staff were so…

Just Amazing 👏 the staff were so friendly and made everything so easy

5
Date of experience: Feb 09, 2026

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Business Details

  • Jigsaw Finance is a business built around personal service, supporting dealers and their customers.

    With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs.

    Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance.

    The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer. See more

  • email enquiries@jigsawfinance.com
  • call 01782450745
  • language https://jigsawfinance.com

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