joinpomegranate.com

4.2
4.2 Based on 74 reviews

Holistic healthcare for your total well-being Access inclusive and convenient healthcare services, encompassing physical and mental health. Your comprehensive healthcare, simplified. We offer dermatology, glp-1s, weight loss services, mental health, prima...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

74 Reviews

5 Star
74%
4 Star
4%
3 Star
3%
2 Star
8%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Megan Megan
Pom declined to provide an itemized receipt to even determine if it was eligible for FSA reimburseme

Pom declined to provide an itemized receipt to even determine if it was eligible for FSA reimbursement. Further, Pom has disclosed PHI in a public Reddit forum and has been slow to respond to accountability requests regarding malware on their website.

1
Date of experience: Feb 21, 2026
Frankie
Finally found the right company after many tries!

After trying six different companies, I found this one. Their turnaround time is outstanding. I'm now in my sixth month with them and have no complaints at all. The customer service is excellent. Whenever I have a question and reach out, it gets addressed quickly. I had some issues with the service managing my FSA, and they resolved it promptly.

5
Date of experience: Jan 16, 2026
A Thompson
Positive growth

Pomegranate definitely has some kinks to work out, but I feel they always try to do right by patients and customers. I have stuck with them and they seem to pull through to solve concerns that have come up. They are priced right and I believe their future has great promise and even greater potential with some service refinement and perseverance through challenges. I appreciate their effort and it doesn't go unnoticed.

4
Date of experience: Oct 20, 2025
Tracy
I heard about them on Reddit

I heard about them on Reddit, and it seemed a great way to save money on the GLP-1. Unfortunately, after my signing up and my filling out their questionnaire, where I indicated I had already been on the med...they did not fill the prescription. Instead, a few days went by and I checked in only to find that they stopped the process, because "for an unknown" reason, they thought I wanted my old pharmacy. Not true. Then this customer service person who was trying to convince me that it was cool that it would be another 7-10 days (I have the emails and I did not receive the meds in what the email promised),was clueless. I said absolutely not and to cancel. They have repeatedly argued with me and said no refunds--when they've done ZERO. And now it will be a chargeback, I have the proof of their original promise. It is quite literally two and a half weeks later. I let Pomegranate know I went to another pharmacy and miraculously the new company sent me the meds immediately.

1
Date of experience: Oct 13, 2025
Joey Tiler
Two flimsy melted warm water packages. Medicine warm. Could do better with packaging and do overni

The process of enrolling and ordering was fine. My only complaint is about shipping. Most of the other companies do overnight shipping. Also, there were only two cheap, flimsy, melted, completely warm water by the time received, supposed to be cool packs. The medicine was warm. In contrast, I ordered from another company with a similar Styrofoam container, and they put five Nordic Ice packs in the cooler. Nine hours later and those ice packs are still cold and solid after delivery. Also, the second company's cooler. HFP TempAssured, was a better cooler with a middle insulation section. Lastly, the second company placed the medicine in an insulated foil envelope. Pom had it wrapped in a UPS plastic. I would say the type and number of ice packs made the most difference from the second company, they will probably still be cold tomorrow at room temperature.

2
Date of experience: Sep 24, 2025
Michele Brand
A great experience and health improvement

I had severe pains in my right hip, my left knee and I found difficult to lift my right arm. In 4 sessions of stretching,deep massaging, Dr Rodot tremendously reduced the pains and made my moving around enjoyable.Julien Rodot has a very human and friendly approach to his patients,listens attentively and wins your trust. I very highly recommend him to any future patients..

5
Date of experience: Sep 20, 2025
Sneather
Update experience with excellence

They have a new process with new choices. It was smooth. It was easy small hiccup that came with the conversation with the practitioner and the cost. Smooth sailing I do feel with any Telehealth if you change the prices that it shouldn’t make a difference if somebody is New or an old customer, the new prices should be across the board and especially if you’ve already had a customer then that should be a help, but with that being said, I have nothing bad to say about them. It was excellent. The pricing was honored. It was just good experience in the end.

5
Date of experience: Sep 13, 2025
Shellie Warshawsky
A Great Experience

Everything from sign up to intake to my appointment was seamless. Incredibly user-friendly, very upfront and forthcoming with information, all questions asked and answered very happy overall with the experience.

5
Date of experience: Aug 25, 2025
Michelle Goldman
Join Pomegranate!

I feel so lucky to have found Pomegranate! I have lost so much weight, have amazing support and they always respond to my needs quickly. Even when I have a sore throat, I get help from Pomegranate way faster than my insurance health plan.

5
Date of experience: Jun 27, 2025
Patty Holmes
I just love working with all of you at…

I just love working with all of you at Pomegranate. I've recommended you all to others. And I'd do it again.

5
Date of experience: May 01, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Holistic healthcare for your total well-being
    Access inclusive and convenient healthcare services, encompassing physical and mental health. Your comprehensive healthcare, simplified. We offer dermatology, glp-1s, weight loss services, mental health, primary care, and telehealth services in all 50 states!

  • email support@joinpomegranate.com
  • call 8134191189
  • language https://joinpomegranate.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More