jonrichard.com

2
2 Based on 21 reviews

Find a great collection of womens designer jewellery at Jon Richard. We offer a wide range of womens designer accessories online...

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Average Rating

2

/
5

21 Reviews

5 Star
19%
4 Star
5%
3 Star
5%
2 Star
0%
1 Star
71%

All Reviews

Filter Reviews

Review Time

Cheftryade61
Frustrating experience with wrong item

I ordered directly from their website and received the wrong item. My emails went unanswered, and the phone line is constantly busy. They seem either completely inept or deceptive. I've reported them to a consumer watchdog and suggest others do the same. AVOID ORDERING FROM THEM.

1
Date of experience: Dec 19, 2025
Hard_Monkey
Order placed but not received

I ordered items on November 28th and have yet to receive them. I sent several emails on December 10th to follow up, but only received a response on December 16th. I replied to their email and am still waiting for a resolution. The service has been appalling.

1
Date of experience: Dec 18, 2025
Penelope R.
Avoid at all costs

Absolutely avoid! My item was never delivered, and customer service has been unresponsive. They still charged my card despite this. Their behavior is fraudulent, and they should not be in business. Do not support such a poor company. EDIT: They did reply to my review but ignored my multiple emails requesting a refund.

1
Date of experience: Dec 17, 2025
N4VUD
Incorrect item received with no response

I placed an order directly through their website and received an incorrect, cheaper item. My emails went unanswered, and the phone line is always busy and disconnects. They seem either incompetent or dishonest. I've reported them to a consumer watchdog and recommend others do the same if they face similar issues. DO NOT ORDER FROM THEM.

1
Date of experience: Dec 16, 2025
Gibfoot42
Disappointed with the earrings

I am very disappointed with the earrings I ordered. The delivery cost was £5.95, but the earrings were barely large enough for a small child, let alone an adult.

1
Date of experience: Dec 16, 2025
Elon C.
Missing item and disappointing quality

I received my order today, but one of the jewelry sets was missing, and none of the others were gift boxed as promised. These were intended as Christmas gifts, and now I have only until tomorrow to find a replacement for the missing set and gift boxes for the others. This was my first order from the company, and I will not be ordering again. There is no contact number, only email support available Monday to Friday from 9 AM to 4 PM!

1
Date of experience: Dec 14, 2025
Kasey Baker
Amazing experience!

It was truly amazing and beautiful! I would wholeheartedly recommend this place; it's worth buying nice jewelry from here. Thank you so much!

5
Date of experience: Dec 10, 2025
Rosie Clark
Exceptional service!

I reached out to customer service after purchasing a pair of pearl earrings that became faulty. A staff member quickly replied and resolved my issue by sending a replacement pair. I'm very impressed with their service and would highly recommend this online store. Thank you!

5
Date of experience: Nov 24, 2025
Charl R.
Good customer support

I ordered silver earrings, and one broke when I took it out of the packet. After a few emails, they sorted out a replacement set for me. Thank you!

4
Date of experience: Nov 24, 2025
Blair Johnson
Issues with delivery and support

I ordered pearl earrings for my daughter's wedding twice from their website, but both times the tracking said they were delivered when they weren't. I tried to contact them via email, but received no response. I found a phone number online, but it wasn't theirs.

1
Date of experience: Nov 24, 2025

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Business Details

  • Find a great collection of womens designer jewellery at Jon Richard. We offer a wide range of womens designer accessories online

  • language https://jonrichard.com

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