journey-masters.com

2.4
2.4 Based on 60 reviews

We are an online travel agency, who sells flight tickets, hotels packages, car rentals and cruises for discounted prices as we have some very special deals, and direct contracts with different suppliers as well as with the airlines....

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Average Rating

2.4

/
5

60 Reviews

5 Star
28%
4 Star
5%
3 Star
5%
2 Star
2%
1 Star
61%

All Reviews

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Review Time

Hector Wright
AVOID THIS PLACE - TOTAL SCAM!

AVOID THIS PLACE - TOTAL SCAM! ALSO STAY AWAY FROM A CERTAIN BEACH BAR AS IT IS RUN BY THE SAME DISHONEST OWNER. THEY ALSO USE A CERTAIN PLATFORM TO DECEIVE CUSTOMERS. All of the negative reviews are completely accurate. We interacted with a representative who is far from trustworthy. This individual operates a misleading business. We had a group of 11 for a special event at a local beach in St. Kitts. We paid over $1,150 for our group. Upon arrival, we found that our reservation was nonexistent, confirming it was a scam. To make matters worse, the actual cost at the venue was $45 per person, totaling $495. We were overcharged by $729.34. Truly DISGRACEFUL! After discussing our situation with the representative, it became clear that we had been thoroughly deceived. Definitely avoid this place at any cost.

1
Date of experience: Jan 04, 2026
ABSOLUTE SCAM - STAY AWAY!

ABSOLUTE SCAM - STAY AWAY! AVOID the beach bar as well, as it has the same dishonest owner. They also use another platform to deceive customers. All the negative reviews are completely accurate. We dealt with a representative who was anything but trustworthy. We had a group of 11 for an event and ended up paying a significant amount, only to find out we weren't on the reservation list. Additionally, the actual cost was much lower than what we were charged. We felt completely cheated. After communicating with the representative, it became clear we were scammed. Definitely avoid this at all costs.

1
Date of experience: Jan 02, 2026
Isla Smith
DECEPTIVE BUSINESS PRACTICES!

DECEPTIVE BUSINESS PRACTICES! Many reviews here confirm that this is not a reliable company. They operate under the names of major airlines to disguise their unethical activities. They also have multiple other entities using the same contact number, without any registration details. They take your money and then dissolve their operations, leaving customers in the lurch. PLEASE AVOID this company. All the positive ratings appear to be fabricated.

1
Date of experience: Oct 06, 2025
Jiinx_gamer62
Terrible experience

I felt completely let down. I paid extra for seat selection but ended up on standby at the airport, which should not have happened. I was then assigned a seat last minute. The overall experience was frustrating, and I will never recommend this service again.

1
Date of experience: Nov 09, 2024
Philcracker
Fantastic service!

The representative provided outstanding service and was very supportive throughout the process.

5
Date of experience: Oct 16, 2024
Lewis Patterson
Incredibly helpful and patient

I received excellent assistance with my itinerary. The representative was very accommodating and helped me stick closely to my preferred schedule.

5
Date of experience: Oct 13, 2024
Excellent travel agent!

The travel agent was exceptional. She answered all my questions and provided support throughout the entire process.

5
Date of experience: Sep 24, 2024
Itz_seb0428
Fraudulent ticketing!

This company is a total scam! I was initially quoted a low price for a ticket, but it increased significantly later on. Now, just before my trip, I have no ticket and have been given the runaround. I requested a refund, but they tried to get my debit card information again. I strongly advise against giving any money to this company. It's a hard lesson learned!

1
Date of experience: Sep 21, 2024
Alice
A wonderful experience

I had a wonderful experience, and the representative guided me through every step efficiently.

5
Date of experience: Sep 18, 2024
Marcia Ross
Website needs accurate pricing!

I appreciate the manager who tried to address my concerns and offer a fair solution. However, I am disappointed that I have not received the promised vouchers for future use. Please send me the travel voucher as soon as possible.

3
Date of experience: Sep 17, 2024

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