Review Time
Customer service is appalling. Don't expect them to take responsibility when they can't find anyone to deliver your 'paid-for' order and when it turns up it's stone cold. They charge you fees and delivery costs yet provide nothing in return. Just one big money grabbing company that doesn't care about its low score here on Trust Pilot.
Ordered food then when my food arrived, i got somebody elses ordered then contacted support and said they couldnt issue me a refund because they replied 2 days later when i had no longer kept the items needed to provided for the issue.
Terrible company, they steal from customers, they don't deliver the shopping and then mark it down as delivery.Also makes you wait hours and half of the time the items are missing or wrong.AVOID AVOID customer service are terrible
After awful food from a brand new restaurant, I was the first person to leave a review - giving them 1 out of 5 stars.
However, the restaurant is now showing a score of 2.5 from my 1 review.
I think this and the public removal of being able to view specific feedback comments, says everything about how valid and trustworthy these scores actually are.
Placed a big costly order tonight from Marcos in Radcliffe and its usually really nice but this evening just eat had no drivers or very few.
Food sat of over an hour we collected and food was horrid. This is not Marcos fault and we usually really enjoy it but just eat were a joke they should never have accepted the order. Money grabbing springs to mind
Ordered food from Albeek restaurant in Manchester at 4:30pm, it was written the estimation delivery time was 5:00-5:30pm, I received my food cold and oily at 6:53pm. I will never 👎🏽 use it again. I’m very disappointed ,bad customer service.
I ordered from Taco Bell via Just Eat the other day and what came was disgusting. It looks like someone chewed and spit it. I've contacted their support and sent a photos. Unfortunately they don't see anything wrong ...I also left review ,but no point because other people can read it. I wish I could upload a photos and no words needed
Why anybody would use this company is beyond me. A friend of mine who had a stroke last year ordered from Popeyes Chicken in Crawley. How old was incomplete when it arrived and guess what, Just Eat didn’t want to know.
Coming up to 6 weeks. My food was not delivered. Even though I got an email after three weeks. Saying I will get a refund. Still no refund. Absolutely useless, Company. This is about my 10th review. Where I constantly give them one star. And I will continue.
I’ve always used the Just Eat app and have always been very happy with it. However on Saturday night we ordered pizzas for the family. My daughter is vegetarian so we ordered her a margarita when she was eating her pizza. She found a bit of chicken and was absolutely devastated this caused her to be really sick too. We made a complaint to Just Eat and asked for a refund for the pizza and they refused. This is absolutely ridiculous. I have now closed my account. I would not recommend you in this company.
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