karafun.com

4.3
4.3 Based on 130 reviews

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Average Rating

4.3

/
5

130 Reviews

5 Star
78%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
15%

Filtered Reviews

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Review Time

Adrian Anderson
They were able to get help

They were able to help us get the specific instrumental we requested at their first response. We got a reply via email within 24hrs.

4
Date of experience: Feb 04, 2020
HH93
She would rather listen to herself sing…

She would rather listen to herself sing then encourage the venue patrons to sing.

1
Date of experience: Feb 02, 2020
romngenie
Their customer service is super quick

Their customer service is super quick! They answered my question right away. Oh and their catalogue is amazing!

5
Date of experience: Jan 24, 2020
Christina Hughes
Annie needs a raise!

Customer service is excellent! Considering the major time difference between myself and Annie she has been nothing but AMAZING! She is literally taking my hand and walking me through the process to ensure that I have all that I need to not just get started but be successful as well. For anyone who is out there like me please when you speak to any of their representatives be pleasant. They will literally do everything in their power to help you out! Along with that they don't even make you pay UPFRONT for their services(FOR THE BUSINESS). For a company like this to care about the little people is beyond IMPRESSIVE! If you have the fortune of speaking with Annie, be nice, listen and watch as she guides you through mental processes you haven't even thought of yet!Mahalo nui!

5
Date of experience: Jan 16, 2020
N4VUD
Easy to use but buggy

A great library and easy to use, but fails to perform with large libraries. Constant reinstalls are required.

3
Date of experience: Jan 10, 2020
Mable Parker
Log in issue

Had an issue with not being able to log into Karafun. Started to panic as I needed it for a family function I was hosting the next day and was up till midnight trying to resolve my issue without success. Resorted to seeking help and Paul, from Karafun, understood my dilemma and provided succinct instructions which worked. So relieved....and our function went off without a hitch or the knowledge of the anxiety I went through the previous night. As we say here Paul, nga mihi ki a koe (thank you so very much)

5
Date of experience: Jan 08, 2020
EH53
My second day of having this

My second day of having this! I am very impress. I love the feature of you can play songs offline. I will definitely enjoy using this for our New Year's eve party.

5
Date of experience: Dec 30, 2019
Sidney L.
Love using KaraFun!

Love using KaraFun!! Fun and very user-friendly. Their customer service is also excellent! I want to give a shout-out to Paul in customer service for his quick and outstanding assistance!

5
Date of experience: Dec 27, 2019
Bettinaluca
Keeps crashing not impressed

Keeps crashing not impressedWe had a party for a few friendsI am an experienced DJ but I had to keep deleting program and re install terrible

1
Date of experience: Dec 15, 2019
Edwina L.
I really am impressed by the customer…

I really am impressed by the customer service. I had an issue with a Party Pass and within a short amount of time I was contacted and had my issue resolved. It was my mistake yet the company was willing to work with me to make it right so that my event would not be affected negatively.

5
Date of experience: Dec 10, 2019

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