Review Time
My new pair of trainers arrived quickly, they are a perfect fit and I'm very happy with the quality. I had a slight query with the ordering so I messaged the Karhu support team. They answered the message in no time at all and were only more than happy to assure me that the item would arrive on my doorstep.!
Communication was fantastic and the item arrived promptly.
I have had Karhu trainers before and would definitely buy again, due to the fact that the support team were very easy to deal with.
Thanks again folks, Steve.😉
My new pair of trainers arrived quickly, they are a perfect fit and I'm very happy with the quality. I had a slight query with the ordering so I messaged the Karhu support team. They answered the message in no time at all and were only more than happy to assure me that the item would arrive on my doorstep.!Communication was fantastic and the item arrived promptly. I have had Karhu trainers before and would definitely buy again, due to the fact that the support team were very easy to deal with. Thanks again folks, Steve.😉
With having difficulty finding comfortable shoes for my problematic feet, I was thrilled to discover Karhu's are the most comfortable walking shoes I've ever tried. So far I have purchased two pair, and will definitely purchase more in the future.The customer service staff is exceptional - prompt and courteous!
Karhu customer service absolutely execellent service prompt rapid responses , kind , friendly and definitely a great help. Also excellent new shoes. Been using them last couple months and would highly recommend this brand ⭐️⭐️⭐️⭐️⭐️
I've had two pairs of Ikoni 2.0 and have really loved them. This time I bought Ikoni 3.0 as there were no Ikoni 2.0 on offer. I've taken them out running a few times now and they feel quite different: about 10 minutes then feel quite uncomfortable underfoot (they are not too tight) and my feet start feeling numb/uncomfortable pins and needles feeling. When I switch back to my old Ikoni 2.0 I don't have this issue. The 3.0 in general feel a lot thicker and the sole feels perhaps harder. Just my personal experience. I wish I could buy some new Ikoni 2.0 somewhere!!!
I was a first time Karhu buyer, so I didn't know what size or style shoes would fit me best. For that reason I made a large order of multiple sizes/styles with plans to return anything that didn't fit. Before I purchased, I read the return policy and was aware that I would be charged a $10 restocking fee. After receiving the shoes there were two pairs that I could keep. When I went to request a return via the shopify link provided, 7 of the 9 pairs were designated as "final sale" and not eligible for return. There was absolutely no indication during the purchase process that these were "final sale" items. After failed attempts to talk with an actual Karhu representative via the chat tool on the website, I sent an email. The response was delayed, but I was finally told that I could return these items, but because they were purchased at a discounted price, I would have to pay for my own return shipping. I did go back and see that this policy is detailed on their website, but it's way down on the page past where most people would read. Additionally, its just a really odd policy that I've never seen from any other online vendor. You place items on sale, ostensibly to encourage poeple to purchase, then penalize them if something doesn't fit? At best this feels misleading, and at worst its predatory. This was obviously a large package and I knew return shipping would cost a fortune, so I asked if Karhu could provide a prepaid label or help in any way. No response from Karhu. I tried a couple more emails after that, but still no response. I was out of options and tired of dealing with it, so I bit the bullet and mailed the package back for a cost of $176; that was the cheapest option even after I split it into two smaller packages. So now I'm out the original cost of the two pairs of shoes I kept, plus $176. Now I have to hope that they are actually able to process my return correctly and in a timely manner so I can wash my hands of this awful experience. My advice? Buy your Karhu from a more reputable website with a reasonable return policy...I wouldn't dare roll the dice on a purchase directly from their website unless you have some deep connection with a shipping service.
Karhu are the best to walk/jog/run.I have tried other brands and I always come back to karhu!It sucks this time I had to pay almost 100 cad of taxes in addition to shipping and the cost of the shoes but I understand is not the company fault! Always happy with the product and service.
I love their shoes, but recently ordered a size too big. Even though I was past the return window of 7 days they send me a return slip so I could send it back and order the smaller pair. Thank you Karhu team! My only note is I wish they had more styles in stock--everything seems out of stock all the time.
Claim your business profile now and gain access to all features and respond to customer reviews.
Karhu, founded in 1916 in Helsinki, known for their running shoes and lifestyle sneakers.
wolfbluestore.com
www.chalk-line.com
sulfitclothing.co.uk
manufactum.de
boohoo.com.au
oluxring.com
marcoshoes.eu
thesupermade.com
thelumishop.com
seacurve.com