Review Time
I ordered two small single sheets for an adjustable bed in a grey stripe pattern. They took about a week to arrive, but unfortunately, the wrong color was sent. I initially thought the wrong size was also delivered, so I reached out to customer support, which turned out to be just one individual. He responded three days later, insisting he had sent the grey ones, which he did not. To resolve the issue, I ended up calling him, and we confirmed that the size was correct, but the labels on the sheets clearly indicated white instead of grey. He promised to send the grey sheets and include a returns label for the white ones, but I am still waiting a week later. I followed up via email to check on my grey sheets, and he informed me they were delivered on January 5th, providing tracking information for the white sheets instead. There has been no sign of the correct ones, so I cannot recommend this service.
I ordered two small single sheets for an adjustable bed in a grey stripe pattern. They took about a week to arrive, but the wrong color was sent. I initially thought the wrong size was also included, so I reached out to customer support, which is just one person. He replied three days later, claiming he sent me grey, which he did not. To resolve this, I called him, and we confirmed the size was correct, but the labels clearly said white instead of grey. He promised to send the grey sheets and include a returns label for the white ones, but I'm still waiting a week later. I emailed him again to ask about my grey sheets, and he told me they were delivered on January 5th, providing tracking information for the white sheets instead. There has been no sign of the correct ones, so I cannot recommend this service.
very good shop, although not cheapest, but still decent. I found a sheet size not available in other places, and it is made to very high quality, far beyond what i would expect, i already came back for another shopping, and will probably be back again.
I will never use this company or recommend them.After ordering a special adjustable be last week I discovered that I needed special size sheets so I decided to order through in dreams bedding, they boast fast reliable service 100% customer service ashored what rubbish by the 2nd August I had heard nothing from them except a confirmation of order email. Today 2/8 I emailed them by midday now concerned I rang got told they had to wait on one item to come in but order was dispatch and my tracking number would be sent over straight away by 3pm no email I rang again this time I got told the order was delayed as they had to make the sheets on the factory floor, and he was sending my tracking number whilst we spoke and was informed it was on 48 delivery I said had his web site said that adjustable bed sheets have to be made then I would have gone else where as I needed the bedding for Saturday.Now 16.00 hrs still no tracking email,The bed I ordered has arrived and in place but No bedding to put on it so it looks like I will need to go out and find a stockist in the city off Glasgow.
Ordered Mattress protectors 2’6”” x 6’6”” for adjustable bed on 20 June they arrived 10 July. Tried emailing and regular phone calls without response and they finally arrived almost three weeks later.The web site says fast shipping, which century is this company in. Not able to review product yet as had to find others quickly so bed could be used
Having purchased sheets in a custom size before, which have NEVER bobbled and won't if you wash them on their own or with other similar sheets, I recently had to purchase again. As previous, the gentleman I spoke to was kind, helpful and very willing to help. I would ALWAYS recommend this company, especially if you've got an extra large bed like we do.
Poor quality. Supposedly "Hotel Quality" fitted sheets.Bought 2 fitted sheets, both bobbled on first use.Contacted seller. He insinuated that it was my fault for washing it together with the wrong type of other items.Apparently sold "thousands" of the sheet I bought in the last 3 years and only once has it bobbled. Again, blamed it on the lady.I will not be buying any more from this store.Terrible experience. Should have given the money away.
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