kbb.com

1.4
1.4 Based on 41 reviews

Kelley Blue Book is the trusted resource for prices, values and reviews on new cars and used cars. Before buying or selling your next car, visit KBB.com....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

41 Reviews

5 Star
7%
4 Star
0%
3 Star
2%
2 Star
2%
1 Star
88%

All Reviews

Filter Reviews

Review Time

Sc3rmonky67
Disappointing valuation.

The valuation provided to local dealers is disappointing. They valued my truck at $15,975, which clearly affected the dealership's view of its worth. I ended up selling it to another dealer who got their information from a different platform and received $20,200 for it. This service seems to prioritize dealers over customers, so it's best to avoid wasting time.

1
Date of experience: Dec 18, 2025
Kyan Baker
This service should be embarrassed.

This service should be embarrassed and users should be cautious. I reached out about selling my truck, and the dealership that contacted me had a track record of selling vehicles with salvage titles without informing customers.

1
Date of experience: Dec 15, 2025
Paris Turner
The dealer valuation is extremely poor.

The valuation provided to local dealers is very disappointing. They assessed my truck at $15,975, which negatively influenced the dealership's perception of its value. I sold it to another dealer who got their information from a different platform and received $20,200 for it. This service clearly favors dealers, so it's not worth your time.

1
Date of experience: Dec 01, 2025
Aidan Ross
Completely worthless.

Completely worthless. I simply wanted to find out the value of a vehicle, and they make it impossible to do so.

1
Date of experience: Dec 01, 2025
Dane Adams
Very frustrating experience.

Very frustrating experience. They keep emailing me about a vehicle I haven't owned in seven years. Telling them to stop has proven ineffective.

1
Date of experience: Nov 17, 2025
Patty Baker
Zero stars for accessibility issues.

Zero stars for accessibility issues. I can't access the website without turning off my ad blocker. Why is this necessary? How greedy can a service be?

1
Date of experience: Nov 11, 2025
_MoreBR_62
Expect a flood of spam.

Expect a flood of spam. I was looking to sell my car and had previously used this service for another trade-in. I regret using it this time. Despite indicating I did not want to be contacted, I have been bombarded with calls, texts, and emails for weeks. Unsubscribing leads to errors, and their valuation was far from accurate, with another platform offering significantly more.

1
Date of experience: Nov 05, 2025
Kermit Baker
It's a total scam.

It's a total scam. They sell your information, so avoid entering your phone number.

1
Date of experience: Nov 03, 2025
Johnny Sanders
Opens you up to spam.

As soon as I entered my information for an offer, I made it clear that I wasn't interested in selling. They immediately shared my info with car dealers, and I started receiving spam calls within minutes. Avoid this service. Another platform gave me a better estimate without selling my information.

1
Date of experience: Oct 21, 2025
Annie Ross
A complete scam.

A complete scam. They undervalued my truck significantly. This service seems to work for dishonest dealerships. I'll sell my truck independently.

1
Date of experience: Sep 27, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Kelley Blue Book is the trusted resource for prices, values and reviews on new cars and used cars. Before buying or selling your next car, visit KBB.com.

  • language https://www.kbb.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More