scotlandshop.com

4.6
4.6 Based on 101 reviews

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Average Rating

4.6

/
5

101 Reviews

5 Star
84%
4 Star
4%
3 Star
5%
2 Star
4%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Maverick Cook
Beautiful Item, Packaging Needs Improvement

The item is beautiful, but the gift packaging needs attention. Upon arrival, the gift box had a tear in one corner and was crumpled on the other side. Given the international shipping involved, it might be wise to switch to a sturdier cardboard box or consider alternative packaging options.

3
Date of experience: Dec 30, 2025
Burton Coleman
Out of Stock and Poor Communication

Ordering online was straightforward; however, I placed my order early in December, and the website clearly indicated I would receive the item before Christmas. They contacted me immediately about an issue, and I resolved it quickly. After that, communication ceased. Christmas came and went, and when I emailed again, I received a reply on December 29th stating that my item was out of stock and I could choose another. Why was I allowed to purchase an out-of-stock item, and why was it promised for delivery?

1
Date of experience: Dec 28, 2025
Payaca_YT
Two pairs of trousers, a waistcoat, and a table runner!

We ordered two pairs of trousers and a waistcoat for our family Christmas Eve. Throughout the process, we were continuously informed as the team ensured every detail was correct. The final product was flawless! From the beautiful fabric to the fit and craftsmanship, we couldn't have been happier. The table runner, made from the same lovely fabric, added a delightful Scottish theme to our table. Thank you for making this year’s Christmas so memorable and special.

5
Date of experience: Dec 25, 2025
GL56
First-Class Service Experience

I've used this service on two separate occasions, and both times they delivered exceptional kilts. They offer a wide variety of tartan clothing items representing nearly every tartan clan.

5
Date of experience: Dec 25, 2025
Jedediah Rogers
Beautifully Crafted Product

The product is beautifully crafted, and the material is very soft. The service, especially the communication, was outstanding. We will certainly be purchasing from this shop again.

5
Date of experience: Dec 23, 2025
Lilibeth
Fantastic Service and Great Product!

The customer service was fantastic, and the product was really great!

5
Date of experience: Dec 19, 2025
Malcolm Rogers
Lovely Doddie Brooch

The doddie brooch is really lovely.

5
Date of experience: Dec 18, 2025
Clover C.
Wonderful Shop and Staff

This shop is wonderful, and the staff are fabulous.

5
Date of experience: Dec 17, 2025
Paige Fisher
Timely Christmas Delivery

A last-minute gift arrived well in time. Brilliant communication and the item was perfect, even better than described. I will definitely use this service again.

5
Date of experience: Dec 17, 2025
Harris H.
High-Quality Products, but Late Dispatch

The products ordered were of high quality. However, they were not dispatched on time. I was taking the items back to Italy, and they arrived at my UK address just minutes before I had to leave. The staff were always very helpful, though.

3
Date of experience: Dec 17, 2025

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