Name: kcinsurance.co.uk
Telephone: 03330305030
Rating: 4.8

Beatrice Kingdon Guest

Excellent service from The Kennel Club pet insurance. Shane, for customer service, hit exactly the r

Excellent service from The Kennel Club pet insurance. Shane, for customer service, hit exactly the right note and made the whole claims process very easy for me. His friendliness and concern for my pet and I clearly reflected the organisation’s approach and value to their customers.

Date of experience: Feb 25, 2026

Elaine Russell Guest

1 week ago

Brilliant advice this morning from Shane. He assured us that KC would cover the trauma conditions t

Brilliant advice this morning from Shane. He assured us that KC would cover the trauma conditions that Bessie is suffering following the loss of her 'sibling'in early January.

Date of experience: Feb 18, 2026

Fiona Barefoot Guest

1 month ago

I had to ring to inform you of the death of our dog and Shane showed great empathy and professionali

I had to ring to inform you of the death of our dog and Shane showed great empathy and professionalism. I have always found your staff to be compassionate. He explained what I had to do clearly and this made it easier for me to process my claim. Thank you for caring

Date of experience: Jan 28, 2026

Addison Johnson Guest

2 months ago

Outstanding call experience

The representative who assisted me this morning was courteous, polite, and respectful from the start. They listened to my concerns and quickly resolved the issue. Outstanding service, I'm very satisfied!

Date of experience: Dec 18, 2025

laura_gameuse8123 Guest

2 months ago

Fantastic assistance

I spoke with the representative about an ongoing claim, who efficiently and professionally resolved everything. They even asked about my dog, which I found thoughtful and appreciated. Thank you!

Date of experience: Dec 18, 2025

Dora Guest

2 months ago

Exceptional support during a challenging time

The representative was friendly, well-informed about the procedures, and extremely helpful. I was feeling anxious about my pet, and they guided me through the process while providing additional information resources. I genuinely appreciate the assistance.

Date of experience: Dec 17, 2025

Inetox Guest

2 months ago

Incredibly supportive assistance

The representative provided exceptional help when I reached out with a question.

Date of experience: Dec 17, 2025

Jeffrey Taylor Guest

2 months ago

Very helpful assistance

I had a conversation with a very supportive representative regarding my insurance renewal. Initially, I planned to cancel my policies, but thanks to her advice, I've decided to keep one. She also acknowledged my concerns about the wording on the schedule regarding complimentary treatments and per condition limits, hoping it will be clearer for others.

Date of experience: Dec 17, 2025

Karin Carter Guest

2 months ago

Friendly and knowledgeable assistance

The representative was friendly, well-informed about the procedures, and incredibly helpful. It was a stressful time for me due to my dog's situation, but she clarified the process and directed me to additional resources. Thank you very much!

Date of experience: Dec 17, 2025

Beatrix Price Guest

2 months ago

Exceptionally helpful service

The representative was understanding, solution-oriented, and managed to resolve the issue in just five minutes, while also reminding me of the policy's expiration date this coming year!