Review Time
I left for a more affordable provider but was still charged for a full month despite notifying them of my switch. Correspondence has been confusing, and after several emails, I was promised a refund in the form of a cheque. Over a month later, I'm still waiting for it. Their lack of efficiency is astounding.
After a two-year contract, staying organized with billing is crucial. I had a pleasant conversation with a representative who was knowledgeable and addressed my concerns effectively. I renewed for another two years because the service has been reliable, and I can't recall any outages.
I canceled my service due to poor performance and high costs, but I haven't received a final bill and have instead received multiple threatening emails about default collections. This level of incompetence is unacceptable, and I plan to escalate the matter.
The VOIP service has been unreliable for most of the time since installation. Despite numerous complaints, I have seen no improvement. The last time I waited for an engineer, they never showed up, and the lack of communication is frustrating. I feel that this service needs major improvements.
I have been a long-time customer and faced issues during a recent switch from copper to fiber. Despite the switch, essential services like message retrieval are still unavailable. Although I filed a complaint, I doubt it will lead to a resolution, and the online complaint process is convoluted. Staff can be polite, but overall, the service lacks proper management and support.
Claim your business profile now and gain access to all features and respond to customer reviews.
oriontraveller.com
joom.com
theecoexperts.com
equilaw.uk.com
sportsdirect-uk.live
lightcove.store
nabers.com
emergeweight.com
oplexcareers.com
plate-factory.co.uk