keeps.com

3.4
3.4 Based on 141 reviews

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch....

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Average Rating

3.4

/
5

141 Reviews

5 Star
50%
4 Star
11%
3 Star
2%
2 Star
3%
1 Star
35%

Filtered Reviews

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Review Time

Joe shmo
Customer service

Company goes above and beyond to help with pricing, refunds, questions. Great customer service

5
Date of experience: Nov 05, 2025
J Hopkins
Takes time but works

Took a while but hair is finally growing back. It’s been about 3 years since starting keeps and at first didn’t really notice any difference but after about 6 months no more hair falling out and finally after a little over a year I noticed regrowing. Great product you just have to stay consistent and give it time you will see results

5
Date of experience: Nov 02, 2025
MAX S
Canceled the subscription, but they still charged and shipped

Canceled the subscription, they claimed I didn't and charged/shipped the product. After going back and forth with their customer service via help at keeps.com email, the subscription is still open.

1
Date of experience: Oct 01, 2025
iNY Salvage
Really helpful and super easy to use

Really helpful and super easy to use. On time every month and regular progress check ups plus alerts so you won’t forget!

5
Date of experience: Sep 25, 2025
Michael Militello
Great product and company!

I’ve definitely noticed a difference in my hair thickness and bald spot. Amazing customer service. Responsive, polite and they keep in touch with any updates on your account or products. The minoxidil foam is great quality and shipping it pretty fast too.

5
Date of experience: Aug 01, 2025
Kallamar80
Awful company

Awful company, absolutely terrible customer service. The product is fine but other companies offer the exact same product for 40% less and good customer service

1
Date of experience: Jul 23, 2025
Salma C.
Best thing I could’ve done for my hair

In 2019 my hair began rapidly receding and thinning, I then signed up for Keeps even though I was skeptical on trying it. After years of consistent use my hair is nearly fully back and I do not have to wear hats to hide my hair anymore. Keeps is a great product with amazing customer service that I highly recommend to anyone suffering from male pattern baldness!

5
Date of experience: Jun 25, 2025
Victor H.
Renewed my cancelled subscription and billed me

I cancelled my subscription in June 2025. I received a charge from keep.com on my credit card in July 2025. When I contacted their support, I was told that I renewed my subscription, completed a consultation, and placed an order in July. I did not renew, do any consultation, or place any orders after cancellation. When I checked my account, there were additional medications I never requested or ordered on my upcoming delivery.When I contacted their support, I was told that the charges could not be refunded.This company is nothing but a scam. You try to cancel and they keep billing you and adding products to your subscription. Stay away from them.

1
Date of experience: Jun 20, 2025
Reynold Ross
Horrible company

my hair looks like dillon latham's tutorials but he's hangover. luckily it got better and my hair's back to normal.

1
Date of experience: Jun 10, 2025
Franklin Johnson
The worst experience you'll get

It has been one month since I tried to reactivate my subscription. I submitted the payment multiple times and none of which was fully approved so I had to keep requesting a refund so I can redo the process all over again. Their customer support is also god-awful, there wouldn't be any responses for one whole week and the provider will tell you to do one thing and then customer support will tell you another.I submitted my payment at one point and then for some reason, my plan got cancelled without any reason and then they switched my provider. So, I messaged my new provider via the the Keeps website, but he just would not want to reply back or provide me with an update at all. Basically, I paid $118 for a 3-month supply and nothing is happening. I'd call this a scam so I suggest everyone to go to their bank and ask for a chargeback because these incompetent people at this company is insane.

1
Date of experience: Apr 14, 2025

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Business Details

  • Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.

  • language https://keeps.com

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